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“Happy Hour Hanalei”
Review of Bouchons

Bouchons
Ranked #16 of 47 Restaurants in Hanalei
Price range: $9 - $30
Cuisines: Japanese, Bar, Seafood, Asian, Hawaiian, Sushi
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Scenic view, Families with children, Kids, Bar scene
Dining options: Dinner, Late Night, Lunch, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Description: Our relaxed and spacious second story, open-air restaurant has a great ambiance and best picture taking views of Hanalei's mountains and waterfalls. Visitors and locals come time and time again for Bouchon's Pacific-American menu that's filled with a great selection of fresh homemade pupus, local caught seafood, teriyaki chicken, ribs and a premier sushi bar second to none. The famous Copper Bar serves up everything from soft drinks to Saki, including our very popular Mai-Tai. Located in the heart of Hanalei, we have the perfect gathering place to enjoy with family and friends.
Santa Fe Springs, California
Level Contributor
67 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
“Happy Hour Hanalei”
Reviewed April 23, 2014 via mobile

You get what you pay for at this second story Ching Young village Hanalei restaurant. While it leans towards visitors rather than locals it boasts gorgeous mountain and waterfall views, a slightly hipper yet engaging waitstaff and an attentive service that encourages a languid afternoon. Not the cheapest way to fill your sensory gullet in Hanalei but a satisfying Happy Hour splurge nonetheless. The potent Mai Tais coupled with the pupus had us gazing at the many waterfalls and feeling like we had done something right in our lives. Including a generous tip we dropped just under a hundy at this place, in return we received panko crusted shrimp in chili sauce (4 pcs, $14), battered calamari ($11), a great Vegas roll ($14), a basket of fries ($5.50) and three scrumptious MaiTais ($7.50 each from 3:30-5:00). Rolled out of there feeling satiated on all levels.

Visited April 2014
Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jedward84, Owner at Bouchons, responded to this review, April 28, 2014
Jack, it sounds like your hour here certainly was a happy one -- thanks for sharing! There's nothing like patting yourself on the back by indulging in tasty Mai-Tais and various dishes. I'm glad that you enjoyed everything.

Mahalo,
Edward Sclafani, Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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982 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Portland, Oregon
Level Contributor
73 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Worst resturant in Hanalei”
Reviewed April 23, 2014

I should have known when I could get in to Bouchon's without a wait....

To start with, I ate here 6 years ago and remember the food being so, so. I figured we'd give it another try, things change, second chances and all that.

First, the food was atrocious. My sushi was NOT fresh, was not flavorful, and was a complete disappointment all around. Almost $40 for two crappy rolls with stale fish. Even the wasabi was stale, overly firm, and difficult to mix with the soy sauce.

My wife ordered the surf and turf. She was served the meal without a knife to cut her steak (more on this later). The steak was cooked as she requested but was covered in gravy and disappointing. Side veggies were COLD although not overdone. The coconut shrimp were to her liking.

So, back to the steak with no knife. We asked not 1, not 2, but three servers before we finally got a knife. Ugh, seriously?

I'm a good tipper and rarely skimp on the tip. I left 10% as a pity tip because servers live on their tips. I should have left nothing.

Food = terrible, sub par, and something I would expect from a nursing home.
Service = apathetic, slow, and sub par.

Go anywhere else if you want a good meal. Sorry Bouchon = you guys are obviously NOT going for return business.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanoose Bay, Canada
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Fabulous seared Ahi!”
Reviewed April 22, 2014 via mobile

Wonderful food and service! The seared ahi tuna was heavenly! The calamari and Mai Tais were excellent. Top that off with great service and you get a 5 stars!

Helpful?
Thank y0gapam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jedward84, Owner at Bouchons, responded to this review, April 24, 2014
We're flattered! Thank you for taking the time to share your experience with us!

Mahalo,
Edward Sclafani, Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilton, Connecticut
Level Contributor
38 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Too bad we had that waiter”
Reviewed April 17, 2014

Three of us went to Bouchons. After 15 minutes I got up to find a waiter; we had been totally ignored. Two of us ordered Hawaiian chicken and it was very good. One had a burger ordered medium. It came so charred that he had to send it back. The drinks were slow to arrive, a request for ice and another for ketchup were ignored. Overall, the service was terrible. To the restaurant's credit, they did credit the burger on the bill.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jedward84, Owner at Bouchons, responded to this review, April 21, 2014
James, it's upsetting to hear that you had such a disappointing experience over here. It sounds like we missed the mark on more than one instance and we will be working with this waiter so this does not happen again. Thank you.

Sincerely,
Edward Sclafani, Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas
Level Contributor
152 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Great food & service”
Reviewed April 17, 2014 via mobile

Enjoyed a delicious dinner here as part of a pre-wedding celebration. The staff easily handled our large group. Bar drinks were great. But the real treat was the food, served quickly, piping hot and everything fresh. The market fresh grilled fish was excellent, served on local spring greens. Sushi is another good choice - and be sure to try the sashimi. Fried bananas with ice cream completed an excellent meal.

Visited April 2014
Helpful?
Thank Jammaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jedward84, Owner at Bouchons, responded to this review, April 21, 2014
Thank you, Jammaco! We're happy that we were able to be a part of the celebration!

Mahalo,
Edward Sclafani, Proprietor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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