This place is right next to Bubba burger in Hanalei a town Center, so there is usually a line. There shave ice is generous and well-made, and you can get it with or without ice cream. I prefer it with. I loved their "Bali Hai Sunset", which was a shave Ice with Mango, strawberry and (I think) Guava? On top of Macadamia-nut ice cream. Service is efficient, too. My only complaint is that some of the shave ice flavors don't taste quite right. My son asked for pineapple and it tasted like banana. When I brought it back to the counter! the young woman there told me that many other customers had pointed this out! and she gave me a sample to show that she had not mixed up the order. it was just what their pineapple tasted like. If this is the case, I think they need to either change the pineapple or get rid of it, not keep serving something that customers don't realize tastes like a different flavor. Other than this, it is tasty shave ice.