I had previously given a not so stellar review in October of 2009. For many years, we have been coming back to Hanalei Pizza every October for dinner on our first night in Kauai. We had always loved the pizza and couldnt wait for our ritual arrival meal. in 2009, the service was terrible and the pizza tasted like cardboard and had way too much cheese even though we requested light cheese. We were soooo... disappointed. After my Trip Advisor review, Karlos the owner contacted me via email and said if i ever come back, he will try to make up for my bad experience as what I experienced was not typical. Well, October 2010, I contact Karlos and he tells us to come on down and he will make us a pizza we will love. He did not fail... Karlos is a man passionate about his pizza and I must say, we had the most delicious pizza, far better than we had had in the past with the prior owner. We were so impressed with our pizza and Karlos' customer service!! If you get to Hanalei, make Hanalei pizza a 'must got to' place for lunch or dinner. You wont regret it and also, give regards to Karlos from Jean in NY.
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