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“good family friendly resort”

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Kohala Suites by Hilton Grand Vacations
Ranked #2 of 7 Hotels in Waikoloa
Certificate of Excellence
Reviewed August 21, 2013

fantastic place. we stayed at a 2 bedroom at the Hilton beach resort. ample room. kids had plenty to do at the Hilton villages hotel. pool and the lagoon were great. staff was great. will stay there again soon

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Grand Vacations
1  Thank Jignesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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731 - 737 of 1,080 reviews

Reviewed August 17, 2013

Time share Hilton Resort. Some good units some VERY dated. Check it out before you commit to any unit. Good facilities on site and great golf course up the street. You have to go to the main resort Hilton Village just down the road for beaches and 10,000 things to do and places to eat. All in all comfortable but typical of a company who are intent on taking your money and offering as little as possible in return. Go back again...........don't think so there are way better options on the big island!! Whatever you do don't get roped in to the Time Share 'chat session' our friends did and wasted near 2 hours just to get some discount tickets.

Room Tip: Make sure you view the units before you settle in. Check for cleanliness and stuff working!!
  • Stayed: September 2012, traveled with friends
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1  Thank Bob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, Manager at Kohala Suites by Hilton Grand Vacations, responded to this reviewResponded August 26, 2013

We thank you for your feedback, our registered guests are given complimentary use of the Hilton Waikoloa’s recreational water facilities and our close proximity makes it convenient to access the other many great resort amenities located there. Vacation Ownership is a great way to invest in future vacation experiences, we at HGVC take service seriously and hope you will give us another try in the future.

Mahalo,

Cheryl L.F. Amsbary
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

Ah a blender, plenty of dishes, pans, quiet fridge was great. Big 2 bedroom unit, great service. Great location, shuttle to Hilton waikaloa amenities, close to golf, grocery store mall and restaurants.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Grand Vacations
1  Thank Cherie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Resort stay was excellent, very good accommodations, very helpful staff and good amenities. The Big Island has a lot to offer ranging from beautiful beaches, fantastic nature and marine life. Real paradise with a slow pace of life which let's you recharge the batteries. Recommendable for families. Only negative is 18% gratuity already added to your bill for "your convenience"!!!!

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Grand Vacations
2  Thank Stefaan Maurice F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013

This hotel is amazing. We actually stayed in the time-shares unit attached to the hotel. The hotel has a train and a boat to get you to places, it is so big. The appointments in the hotel are gorgeous; statues, art work, etc. Very tastefully done and upscale. The Dolphin Encounter is just wonderful. We had a marine biologist in charge of our group! This island has so much to offer; an active volcano, an observatory, a huge island to drive around, sandy beaches, historical sights, snorkling. Just a wonderful experience.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hilton Grand Vacations
Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

We took our family of 4 (kids 9 and 6) to HGVC as part of a timeshare presentation deal we were offered. First they had us at Kingsland, but had to move us just days before our arrival because a "full kitchen" wasn't full and we needed it for our food-allergic son. We were in a spacious 2 BR condo with a full kitchen -- but when we arrived the dishes, silverware, bowls, pots, glasses ALL needed to be recleaned by me. Things were absolutely filthy, with dried on food and all. Totally disgusting -- not to mention frightening with our food allergies. There was also dust everywhere -- our daughter was "writing" in the dust on the furniture. We were on the 2nd floor and could hear every move of the people above us - so our kids were up at 5:30am the first day and quite early on each consecutive day of our stay. It was NOISY -- sounded like a herd of elephants above us! Pool was okay - nice but not big, but not crowded so that was a plus. Our daughter slipped the first day because the surface by the pool gets quite slippery when wet --- which is all the time. Staff was nice about it though and subsequently put a caution sign up for others. Pool at the resort down the street is nice but crowded. Could not find one chair at the main pool, but had no problem at the one that seemed more geared toward families with younger children. Kids enjoyed the trip - but we were disappointed in the quality.

Room Tip: Definitely request the highest level (3rd) as you do not want anyone above you in this hotel. Probab...
  • Stayed: August 2013, traveled with family
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Thank gbs527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, Manager at Kohala Suites by Hilton Grand Vacations, responded to this reviewResponded August 19, 2013

Thank you for you for your feedback, our sincerest apologies regarding the unacceptable housekeeping issues. Please rest assured that our housekeeping management team has been addressed and will review our required cleanliness standards. Your comments regarding the noise is helpful as we work on our continued efforts to resolve this issue. Happy to hear the pools were well used and that your Na Keiki (children) had enjoyed their visit to Waikoloa. We hope you will consider visiting our island home once again and allow us another opportunity to serve you and your ohana.

Cheryl L.F. Amsbary
Resort Manager

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Reviewed August 7, 2013

Comfortable rooms. Able to access facility (snorkeling area) of sister facility, which allowed viewing of dolphins and turtles, as well as resort train and boat rides. Fitness center, however, is a bit too far, and has limited equipment and no near-by shower. Has shuttle service, but a bit slow on the time schedule.

  • Stayed: August 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kohala Suites by Hilton Grand Vacations

Address: 69-550 Waikoloa Beach Dr, Waikoloa, Island of Hawaii, HI 96738-5707
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Waikoloa
Price Range: $348 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kohala Suites by Hilton Grand Vacations 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Superbly situated adjacent to championship golf courses, the premier location of Kohala Suites by Hilton Grand Vacations provides an unsurpassed vacation setting. Hotel guests have access and charging privileges to the abundant facilities and amenities of the nearby Hilton Waikoloa Village hotel, including an enticing array of restaurants, boutiques, beaches and water recreation. Complimentary shuttle service is available between Hilton Grand Vacations, the Hilton Waikoloa Village, and area shops. Hawaii visitors staying at Kohala Suites by Hilton Grand Vacations will enjoy spacious two bedroom suites which incorporate a casually elegant tropical style, and feature a superb variety of upscale amenities and furnishings. ... more   less 
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Also Known As:
Hilton Grand Vacations Club At Waikoloa Beach Hotel Waikoloa
Hilton Hotel Waikoloa Beach
Hilton Waikoloa
Waikoloa Hilton

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