This is a beautiful property with a beautiful pool, poolside bar and golf course vistas outside your room that almost look CGI in their perfection. The rooms were clean, well-provisioned for cooking and spacious. One thing I really liked about this side of the island and this resort is that you don't have wall-to-wall people surrounding you. Maybe that's because of the black lava rock that some reviewers don't like. If so, there are several major American cities that should import lava rock in large quantities. But the overriding reason for staying here is the people who work here. Everyone--and I mean everyone--bartenders, entertainer at the bar, front desk staff, concierge, cleaning people, building maintenance people--were consistently friendly and helpful. As a frequent vacationer, I sometimes feel that the "customer service" I'm getting came right from a manual or a training class. I didn't feel that way here: just great people who are glad you're there.
- Official Description (provided by the hotel):
- Superbly situated adjacent to championship golf courses, the premier location of Kohala Suites by Hilton Grand Vacations provides an unsurpassed vacation setting. Hotel guests have access and charging privileges to the abundant facilities and amenities of the nearby Hilton Waikoloa Village hotel, including an enticing array of restaurants, boutiques, beaches and water recreation. Complimentary shuttle service is available between Hilton Grand Vacations, the Hilton Waikoloa Village, and area shops. Hawaii visitors staying at Kohala Suites by Hilton Grand Vacations will enjoy spacious two bedroom suites which incorporate a casually elegant tropical style, and feature a superb variety of upscale amenities and furnishings. ... more less
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- Also Known As:
- Hilton Grand Vacations Club At Waikoloa Beach Hotel Waikoloa
- Hilton Hotel Waikoloa Beach
- Hilton Waikoloa
- Waikoloa Hilton