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“Disney engineers in Hawaii”

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Hilton Waikoloa Village
Ranked #4 of 7 Hotels in Waikoloa
GreenLeadersSilver level
Reviewed September 25, 2013

I love the Hilton Waikoloa because it is such a departure from the norm. I have heard that the grounds were planed by Disney engineers, making it a beautiful and exotic departure into the beauty of Hawaii. I was shocked to see that people complained about the walk or ride back to the lobby, if you are vacation you are supposed to slow down and be present in the moment. I have been coming to the Hilton Waikoloa since 2001 and I never get tired of the beauty, the museum quality art, the dolphin pools and the views at sunset. The food is pricy but also well worth it. If budget is an issue, be sure to plan eating diner elsewhere, otherwise, relax and enjoy a once in a lifetime destination. Come relax, splash, swing in a hammock and leave the stress of the world behind! PS. This is a great honeymoon spot as well as for families.

  • Stayed: September 2013, traveled with family
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1  Thank VistasVF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,850 - 4,856 of 8,309 reviews

Reviewed September 25, 2013

My daughter had a wonderful wedding at the Hilton. The wedding planner Robin was wonderful everything was wonderful . Everything went perfectly and smoothly . It was a wonderful way to have a simple elegant wedding .Robin took care of the flowers cake Minister and the set up. She also help line up a wonderful photographer I felt like this was the easiest and best way to have a wedding . there was minimal stress and anxiety . Thank you Robin.

Stayed: September 2013, traveled with family
Thank travelerfunSeattleWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

The Hilton Waikoloa and their staff did an excellent job meeting every need of our 300+ participants. Check-in, to accommodations, to meeting facilities, meals and refreshments were all prepared and ready for our use and the staff was extremely helpful and efficient. Looking forward to a future conference with another organization in May 2014! One thing...Need more easily accessible outlets near headboard for those with medical needs (e.g. CPAP Machines).

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

This was the trip of a lifetime and the Big Island did not disappoint. From the minute we arrived at the airport we were made aware that this island was very relaxed and the locals would go to any length to make your visit special. the drive from the airport was easy and the incredible scenery made for a very excitable car.
The hotel itself was everything we could have hoped for, a word of warning check in can be slow but go with it, the process is fully worth it.
The hotel itself is vast but importantly the staff make you feel like you are the only one there. Our room had recently been refurbished and was stunning and fitted the family in with no problems.

Tips: Early morning coffee is a must at one of the many coffee houses, quiet and peaceful - a perfect start.
If you have a car get yourself down to the supermarket and pick up some basics, the hotel can be pricey but this is a perfect way of balancing the cash.
A trip out in the car and across to the other coast is well worth the drive and gives you a different perspective on the climate and scenery.
We paid for the children to do the dolphin experience and it was money well spent, yes expensive but what an experience.
A fantastic hotel.

  • Stayed: July 2013, traveled with family
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1  Thank escapeforanight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

We just stayed here for 4 nights in September. As we have a toddler, we chose this hotel because of the pools and lagoon. In this area, we were not disappointed. The lagoon was great. Protected and great for playing. The pools were fun for our child, and safe. The pools in the Ocean Tower (and the slides) were a lot of fun.
We visited Dolphin Encounters. It was a good experience, and the trainer was lovely. Bit expensive, though. But, as others have stated, much of the hotel is very expensive.
We understand that things may be more expensive here, but we were hoping for better customer service. Often, staff seems disinterested. In many cases, they could have gone the extra mile, but did not take that route. Disappointing.
Breakfast, which was included in our room, was not too good. We thought it was not too tasty...and overpriced at $30 per person. We were glad to have not paid that price.
Our room in the Ocean Tower was clean, but smelled damp.
My husband and I both visited the spa--it was very nice. My pedicure still looks good!
The resort is very large. It can take awhile to move from area to area. While our toddler enjoyed the tram and the boat, it could be exhausting to move about the resort.
We really enjoyed the fact that the hotel was not busy--this is their 'downtime'....it was nice to have the pools to ourselves on most days.
Overall, a good hotel....but, not great!

  • Stayed: September 2013, traveled with family
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Thank CdnTravellerCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

Spent 9 days at this resort for a conference. Fantastic experience all around Take the time to attend the Luau -- beautifully done telling local folklore with song, dance & narration. Exquisite food and service throughout the resort! For meeting planners the team you work with are very professional and work very hard to make your group's experience what you want it to be and then some! Whether walking the museum hallways, riding the tram or boat -- you always see something new and interesting! Weather was spectacular in August! Plenty of shopping and eating options on the resort or a short trolly ride away. Rooms are very nice and entire resort was very clean and orderly....beautiful grounds and the views were awesome!!

  • Stayed: August 2013, traveled on business
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2  Thank Gail J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

We own property on the Hilo side of the Island and come over every other year. So we been coming here for years. I'm sure its a money problem, that is slowing things down. The local kids do come into the pool, they walk in from the garbage driveway. If you never been to the Big Island, this is the place to stay, it is still great and you will have a lot of fun.

Room Tip: Make sure you get a room facing the ocean, my wife made get a inboard room once and its not fun.
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  • Stayed: August 2013, traveled on business
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3  Thank steve r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Waikoloa Village

Address: 69-425 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738-5799
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Waikoloa
Price Range: $270 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Waikoloa Village 4*
Number of rooms: 1113
Official Description (provided by the hotel):
Let the aloha spirit wash over you in one of the world's most beautiful resorts: Hilton Waikoloa Village - Lagoon Tower and Palace Tower. Experience the magic of Hawaii at our hotel, an oasis dotted with lagoons, pools, water slides, a wide variety of restaurants and bars, and staffed by a team of accommodating hospitality professionals who are here to make sure you're enjoying your island time. Settle into your well-appointed guest room, explore all that we have to offer, and soak up the Hawaiian sun. ... more   less 
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Also Known As:
Hilton Waikoloa Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Waikoloa Hilton
Hilton Waikoloa Village Resort

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