Four of us took the 2-hour tour of the Big Island with Noah and were very impressed. The equipment was comfortable and the views were amazing! Noah was a great tour guide; low key, knowledgeable, friendly and helpful. I was most interested in the volcanoes and was not disappointed. We got to see lava flowing into the sea. Noah circled so that everyone got good pictures and had time to soak it all in. We did not get to fly as close to the currently active crater (Halemaumau) as I would have liked but I suspect that had more to do with air space restrictions than Blue Hawaiian. This is a truly delightful way to see the island!
The only reason I have not given them 5 stars is that we were not given the opportunity to have pictures taken with the helicopter, in spite of having been told we would before we took off. When we asked as we were deplaning, the woman who was escorting us from the aircraft was a bit snippy and said she knew nothing of that promise, had not been told we wanted to have our pictures taken by the aircraft and hurried us into the building. Another employee was more accommodating but by the time we went back to the pads, the helicopter we had been on had departed for refueling, so our pictures are of the A-Star, a different helicopter than the one we took for our tour, which was the Eco-Star. A small issue, admittedly, but when you pay hundreds of dollars for an experience like this you expect a bit more.
The only other issue I had was that we were about 10 minutes late leaving because they brought in the EcoStar for us rather than the smaller A-Star, and while that was very nice of them to do (especially since the EcoStar is more expensive to rent), they did not make up the time in the air. Again, a small item, and overall we really had a great time and we would highly recommend it to anyone!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.