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Reviewed June 12, 2019

Grounds and amenities were gorgeous. However, something has got to give with the tram and the parking. You can add 20 minutes to your transportation time, just to get from your room to your car. And the charge for parking? A bit ridiculous considering there are other Hilton properties on the same street where you can park in front of your room and NOT have a $30/day charge.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
Thank Traveler48737041679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonGrandVacations, Resort Director at Ocean Tower By Hilton Grand Vacations, responded to this reviewResponded 4 weeks ago

Thank you for your review. It is great to hear you enjoyed the grounds and amenities. Unfortunately, we do not own or control the parking structure or rates. We do hope in the future, as we grow, we will be able to influence the rates to make it more appealing for our guests. We look forward to your return.

Wilbert Lee
Resort Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

Beautiful room and beautiful property. We really enjoyed our stay. However, the property is VERY big and be prepared to walk. It's a 10 min walk to the lobby. They do have tram service, but it's slow. They usually have 2 running. They also have boat service in the afternoon and early evening. Parking is another 5-10 min from the lobby, so it can bu 15-20 min from your room to your car. You pay a parking fee ($30 / day) for self parking as well as a $70 / day resort fee. It takes bell service up to 30 min to get your luggage to your room after offloading in front of the lobby. It is a wonderful, relaxing place that's beautiful, but very vast and expensive.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2019

This was a gorgeous resort facility! Beach front property with private lagoons to snorkel, sea turtles, local fish, and dolphins are common here. The only heads up is unless you wait for the tram or shuttle boat (which are frequent) there is a lot of walking from the hotel room to parking lot. We didn’t mind this at all, but some parents bringing small children might appreciate this FYI. However the scenery, statues/art, fish and birds (and also geckos) are so incredible to observe, walking is well worth it!

Date of stay: June 2019
Trip type: Traveled as a couple
Thank MM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2019

Hilton Waikoloa Village is THE place to stay on the Kohala Coast or if you want to be close to Kona. The resort is an adult Disneyland (if you will) and offers a variety of island/ marine/ ocean sports activities. Whatever your level of desired experience, they have something for you. If you want to escape the controlled environment, the surrounding area offers pristine coastline and plenty of natural amenities. The resort is first class and the staff is extremely courteous and conscientious of your needs. Youll not be disappointed.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Grand Vacations
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2019

This Hilton location has the most gorgeous grounds and interior decorations. It is like walking through a museum and we found something new to admire almost every day of our 6 night stay.
As owners, have to say this was one of our most pleasant stays. The staff here is just amazing throughout the complex and the new HGVC arrivals desk is so nice and the staff there was the most efficient and genuinely nice of all the locatons we have stayed at.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
Thank PPTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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