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“Good saimen and sushi at Sansei”

Sansei Seafood Restaurant & Sushi Bar
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Ranked #8 of 69 Restaurants in Waikoloa
Certificate of Excellence
Cuisines: Sushi
Dining options: Late Night, Dinner, Lunch, Reservations
Restaurant details
Dining options: Late Night, Dinner, Lunch, Reservations
Reviewed September 25, 2013

While staying at the Marriott, we decided to dine at Sansei's in the Queens Market Place just walking distance away. Here's the scoop on Sansei's.

Ambiance: B
Nice furninshings, Japanese artwork and lighting throughout. Combination of suchi bar, tables and private booths in two large rooms. This is a busy place, so reservations are encouraged.

Service: B-
Our server gal appeared harried and was bouncing all over the place. They clearly need more servers here on busy nights. We were there on a Saturday. At one pioint, she was a bit terse and then had a Come to Jesus meeting with herself after she saw our expressions and returned to apologize. Good for her. No more problems after that.

Food: B+
I eat at sushi places all over and this place would rate "above average" with me. We ordered saimen with udon noodles and a sushi roll. Both dishes were well prepared and tasted good. The other suchi and food presentations I observed on other tables looked well done as well.

Cost to food and experience: B
This place is a bit pricey because it's a "tourist joint," but the food quality was good. Hey, it's Hawaii so you gotta expect this.

Summary: A good place to eat. I would probably dine here on a M-TH day of the week to avoid the crowd. Make reservations and get a nice booth. If you like Japanese food, you'll enjoy this place.

Please take a minute to rate my review because I helped you with some tips. Thanks. Aloha!

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Thank DrRon1854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 24, 2013

We ate at the sushi bar. They had interesting rolls and good island fish, but there was nothing that made me get super excited. Expect your meal to be expensive because of where you are.

Thank Jamaica_Jeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

We decided to eat here for our last meal on the island, deciding to stick with our trend at eating at places we have never tried before. We started off researching the menu before we left, my husband would get a steak and I would get jerk chicken or udon noodles. Well, we weren't as hungry as we initially thought. I got a small beef udon noodle plate and my husband got the jerk chicken. First, our appetizers (miso soup and tempura espargus) were pretty good. However, it went downhill for our main meal. For good udon noodles, go to Monstera. The beef was slightly overcooked and the sauce just didn't taste good. The jerk chicken wasn't spicy, it had almost a buttery/gravy taste, the skin wasn't crispy. The mashed potatoes were dry. Very disappointing. Our server, unfortunately , I don't remember her name noticed this and offered to have the chicken reheated/recooked to get a crispier skin. My husband declined, they offered him a salad and he declined. They offered dessert and we choose green tea ice cream and it was good. Then our server came back and said they wanted to make it better and offered us a free dessert. We ordered the tempura fried ice cream and it was very good. Our server came with the bill and they comped us the chicken and two desserts. We were very shocked, as no one had really showed much interest in whether we liked our meal let alone comped us so much food. This place seems to specialize more in sushi and steaks but they went way above and beyond what we expected to make it better.

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Thank hotelbandit2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2013

They are quite famous for variety of creative sushi rolls. They are all delicious. The service is very pleasant. If you are not a sushi lover, go with their steaks, especially 22 oz steak which is quite tender and delicious. I strongly recommend that you make reservation, especially summer when people somtime que up outside of restaurant.While in Kona, this is the restaurant that you would enjoy.

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Thank takakazulouislot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Sansei on the Big Island is by far our favorite restaurant in Hawaii.

The sushi is creative, exciting and full of incredible flavors. We never seem to get past trying different kinds of sushi though there are many other options in the steak/seafood entrees. The menu can be a bit overwhelming, so it's good to ask your server for some popular choices on a first time visit.

The location of this Sansei is perfect - tucked in the Queen's Marketplace at Waikoloa Resort area. It seems a little quieter than the Sansei restaurants on Maui, but with the same high quality food. No views, just a nice atmosphere inside. Still, reservations are VERY important in the busy months of summer. Happy hour prices are fantastic but come with crazy crowds, but you can dine after the rush to slow down the pace and savor.

This past trip, our servers were Eila and Sherri - both were great fun, courteous, professional. Eila was especially helpful in suggesting some new sushi options that we should try. (We have a serious problem trying lots of new things because our favorites are so good... and can only eat so much!)

In the same complex as Sansei is a convenient grocery store for picking up snacks for the next day.

Bottom line, we'll always return for several dinners at Sansei when on the Big Island.

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Thank TouristeSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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