We stayed for one night in January 2014. The location is convenient for the volcano park, but there is no reason to stay for longer than one full day unless you have a specific reason to be in the area. We were a party of 3 (one couple and one other) so had booked a room with two double beds, which we were led to believe would consist of two separate rooms within the same apartment. The accommodation was basic, the two-bed room was basically a twin, not large enough for more than two people, and even small for two. In fact there were only enough cups, glasses, pillows etc for two people although it was a booking for three and presumably a twin-double-bed room should cater for up to four.
There was not even enough floor space for our 3 cases. Two small double beds, one bedside table, one lamp, one small table. One very loud fridge which we had to switch off to sleep. The furniture was old and meagre, for example no drawers and very little storage space for clothes. The curtains didn't cover all the windows so we had light coming in from the porch lights which we couldn't turn off. The bathroom was good, although the shower was very poor, took about 10 minutes to warm up and was a trickle anyway.
The room was not at all clean, there was old food in the fridge, every surface covered in thick dust. The only thing that seemed clean was the sheets.
What's worst is that the reception desk is in a separate building on the other side of town, is only open for a few hours a day (closed in the middle of the day and in the evening), and cannot be contacted by phone (we didn't have a phone in the room). We couldn't therefore contact anyone to ask about the problems we were having.
We had multiple (certainly more than 10) power-cuts during the night and morning, but we had no flashlight and no one to contact. The receptionist was not interested in our feedback at check-out. Overall we thought the value for money was very poor compared with more upmarket resorts that we had stayed in in Hawaii (even though we normally stay in budget hotels).
- Official Description (provided by the hotel):
- Lokahi Lodge is nestled in the heart of Volcano Village in a quiet, peaceful area. The lodge is less than a mile from the entrance of the Hawai`i Volcanoes National Park and the many splendors and activities it has to offer. Lokahi Lodge blends modern convenience with country charm. Each of the carefully appointed guest rooms expresses warm aloha, delicately and beautifully furnished for your pleasure with cable TV, modern bathrooms with showers, and amenity centers with microwave, coffee maker, and mini fridge. This property fronts the beautiful and unique Volcano Village rainforest! The following is located on site: free WIFI and hot tub. ... more less
- Reservation Options:
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- Also Known As:
- Lokahi Lodge (Chalet Kilauea Collection) Hotel Volcano
- Lokahi Lodge Volcano, Hawaii