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“Location and value”
Review of Volcano Hale

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Volcano Hale
Australia
Level 4 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Location and value”
Reviewed May 21, 2009

We stayed at Volcano Hale for one night after a long day of exploring Volcano National Park. The location is very handy only five minutes from the National Park entrance. The check-in area was just down the road and we had a fifteen minute wait to be attended to.

The room in which we were in was very small. The lounge and dining areas were spacious and clean. There is no internet at this facility but is available on the establishment's computers at the main lodge. The walls are very thin and the room was beneath a bathroom so we could hear those in the rooms above us every move and use of facilities.

It was good value but request a room on the top floor to avoid this. The price was not to be beaten for the area and we had a cosy night's sleep at Volcano Hale.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelbuggyAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Long Island
1 review
Reviewed April 29, 2009

We enjoyed the friendly staff, beautiful suroundings yet convenient to to Hawaii Volcanoes National Park and the local Volcano village with restaurants and two general stores. The Thai Thai restaurant was closed, but we found good vegetarian options at the Lava Rock Cafe. Full kitchen access, spacious common areas, decent sized bedrooms. We loved our stay here.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TwinTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 7, 2009

We stayed in Volcano Hale in the Lokelani Room for two nights in March 2009.

Volcano Hale is a good shared accomodation in the Village of Volcano. Rooms are basic. Bathrooms are good, but the best features of the facility are the large common area and availabilty of kitchen. Main lodge, internet, and check in area are about a half a mile down the road. Price (at ~$60/night when we stayed) can't be beat. I would recommend this place to anyone looking for an affordable, comfortable place near the volcanoes in Hawaii.

The only thing that bothered me about the facility is that it's website advertises it as an "eco-friendly" place, yet it still has incandescent lightbulbs and no apparent recycling bins.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ESSIrvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaletKilauea, General Manager at Volcano Hale, responded to this review, July 31, 2009
We consistly strive to make each of our properties as energy efficient as possible. In regards to the lighting, at the time, the conversion to 100% CFL (compact flourescent lighting) had not been completed. In order to minimize waste and keep the nightly room rates low, we had replaced only expired incandescent bulbs. At this point, all bulbs in the home have been replaced with CFLs. We chose to complete the conversion gradually so as to minimize waste of good incandescent bulbs. Therefore, now, Volcano Hale is 100% energy efficient in regards to lighting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 12, 2008

Good price/features-benefits ratio, clean, rustic, nice grounds, close to volcano park, kitchen for cooking (restaurant $ here are crazy, and not even local food, e.g., laulau, wahoo, etc. I can get pizza anywhere). Anyhoo, first time on Big Island/Hawaii and prefer not to return to the mainland...Aloha and Mahalo, ciao!

  • Liked — location, kitchen, clean, homey-like
  • Disliked — people talking very early at breakfast for what seemed liked forever, could hear them upstairs
  • Stayed December 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank ChefBoyJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
1 review
Reviewed November 22, 2008

Staying with friends fell through, so we called same-day and got one of the cheaper rooms in the Volcano Hale. It is on a different street from the main Chalet, but we were prefectly happy. Manicured and flush with higher-end amenities, the only drawback is the roadhouse-style shared bathroom. The kitchen is a great, and access to the main Chalet is incredibly useful. Free internet, afternoon tea. We got a lot more than we paid for!

Stayed November 2008
Helpful?
Thank katp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Cerrito, CA
Level 5 Contributor
69 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 16, 2008

We liked this place, but we went in with no pretensions about it... as others said, it was very economically priced, and we were very pleased with what we found. There were three couples in our group, so we took three of the six(?) bedrooms, with only one other couple staying there. Perfect, if you have a large group and want to (almost) take over the place. LOTS of comfortable common areas (kitchen, dining, living room areas). Plenty of hot water in the showers; lots of towels, soaps, etc. provided. Yes, it's a little dank and humid, but, after all, this is Hawaii, and humidity is a given (plus, it was raining off and on). It was a little cold at night, so I'd look for, or request, an extra blanket. In the morning, we started a fire in the fireplace, and it gave off some nice heat. We paid a bit more for the larger room (Elepaio?), with a king bed. Beautiful grounds surrounding the house. Yes, it's a little hard to find (especially in the dark), but that also gives an atmosphere of seclusion (which you may or may not like). We mainly used it as a jump-off to hiking in the volcano (to the lava flow), so we actually didn't spend a whole lot of time here-- next time, we'll stay another night or two.

  • Stayed June 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portage, michigan
Level 5 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 16, 2008

We stayed at the Volcano Hale for 2 nights around May 18th 2008 or so. We chose it based on the price and location. I was a little worried when booking about the shared bathroom and small bedrooms. It turned out to be nothing to worry about. You check in at a different location and then find the Volcano Hale (driving distance, not walking distance, but close by). We arrived after dark, so finding the place was a bit tricky (not a lot of street lamps). They also need to put more lights around the house, it was hard to find the entrance to the first floor. We had to walk around the back and over the grass. Once inside, we discovered we had the house to ourselves. We were in the "nene" room on the first floor. The bed was somewhat small but we managed. I appreciated the shelves and closet space, and having a number of outlets. They had a small space heater, which at first I thought wasn't working, but then I realized that it was just very quiet, and it worked fine in warming our room at night (you'd be surprised at how chilly it gets at night there).

Our bedroom was small, but there was plenty of space within the house itself to sit around. They had a number of common areas. The upstairs had a complete kitchen - fridge, stove, microwave, coffee maker, etc. They also had a small fireplace and piano. There was another bathroom upstairs, if the bathroom downstairs is occupied you can try the one upstairs. There was a faint, vague smell of mildew, but I'm pretty sure that has something to do with the sulfur from the volcano and i've heard similar complaints from many of the nearby hotels - I don't think it's something that the hotel can change.

After falling asleep, we did hear some people come in to the house, so we weren't completely alone after all. The walls were a little thin, but the people quieted down after a minute or two and we fell back asleep.

In the morning we didn't have problems sharing the bathroom. The bathroom is stocked with a large amount of fresh towels and ample hotel-sized containers of conditioning shampoos, soap, and lotions.

In the end, I was happy with my choice of staying at the Volcano Hale and would gladly do so again. It was not glamorous but excellent for the price.

  • Liked — Price and location
  • Disliked — small bed
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Volcano Hale

Property: Volcano Hale
Address: 19-4178 Wright Road, Volcano, Island of Hawaii, HI 96785
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Volcano
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #6 of 20 Specialty Lodging in Volcano
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Volcano Hale 2.5*
Number of rooms: 5
Official Description (provided by the hotel):
Cute budget property for travelers in search of comfort at a great value! This charming, historic, fully renovated 1912 property is complete with 3 floors and 4+ accommodations offering cable TV. Amenities include: free WIFI, common full mini kitchen for quick meal creations, and 2 clean, fully-stocked common bathrooms with showers. This property is perfect for travelers with an independent spirit in search of eco-friendly accommodations! Our sharing aspects uniquely provide the smallest impact upon the surrounding rainforest ecology. Back to Mother Nature, low-impact vacationing. 1 minute from shops, restaurants, and Hawaii Volcanoes National Park. ... more   less 
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Also Known As:
Volcano Hale (Chalet Kilauea Collection) Hotel Volcano
Volcano Hale Hawaii

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