I got there and the gate was unlocked. I never received my email with the gate or door code; had to call get them to email that information to me. The welcome book talks about siren testing; while my family and I were there we got that missile scare and there is no information on what to do if that wasn't a false alarm. Sorry for all the negative. We spend most nights in the back porch area laughing and making memories. The home is close to a hot spring, a black sand beach, volcano, champagne ponds and Wednesday night market.