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“Great food, Marginal Service.”

Kaleo's Bar & Grill
Ranked #1 of 36 Restaurants in Pahoa
Certificate of Excellence
Price range: $1 - $25
Cuisines: International
More restaurant details
Restaurant details
Good for: Local cuisine, Large groups, Families with children, Romantic, Special occasions
Dining options: Late Night, Dinner, Lunch, Breakfast, Reservations
Denton, TX
Level 6 Contributor
682 reviews
402 restaurant reviews
common_n_restaurant_reviews_1bd8 271 helpful votes
“Great food, Marginal Service.”
Reviewed July 17, 2013

Great food, marginal service. Kaleo's is one of the few quality games in town. We arrived about 6 and were seated right away. They have a young man who works the parking lot and also serves as a quasi-greeter. He parked us right in front and we walked right in. We were seated on the small enclosed outdoor area to the immediate right of the entryway. This seating area would be my choice if we were to return. My wife had the Lemon Chicken with Linguine. I had the fish of the day (Ono) which was offered in three different preparations. I chose the coconut crusted with lilikoi glaze. The Ono was wonderful and my wife described her meal as one of the best of her life. So the food part of the meal was spot on.
The service unfortunately was another matter. They were apparently very busy and not staffed to handle it. We were there on a Friday night so busy should be expected and a quality restaurant staffed to respond. Perhaps this was a one time occurrence but we had to wait 40 minutes for our meal. Additionally, our server never once stopped by to provide more water or really check on us in any meaningful way. I finally had to walk up one of the managers and speak to him about getting more water. Seldom, almost never, will I leave a nice restaurant without leaving a tip. This was the exception to the rule.
Tip: We noticed the live music was very loud inside the restaurant but was considerably less so in the enclosed outside area where we were seated. If you prefer a relatively quite dining experience (along with being outside) you may want to think about requesting one of these (few) tables.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Tupelo010835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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894 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Hill, North Carolina, United States
Level 2 Contributor
6 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“The best resturant in Pahoa!”
Reviewed July 16, 2013

Very wide selection on the menu. We had Prime Rib, Coconut Shrimp, Ahi, and Pasta... All of them were excellent. Service was excellent as well.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Glenn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
39 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“wonderful”
Reviewed July 13, 2013

We ate a simple lunch on the tiny balcony day one. $20 total. We returned last night to enjoy a wonderful dinner with singer and hula dancer entertainment. The food was good to great. The atmosphere lovely. The staff helpful and fun. Don't miss this one!

Visited June 2013
Helpful?
1 Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilo, Hawaii
Level 2 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“The Mood Is Right”
Reviewed July 12, 2013

I love this residential home converted into a tropical-like designed restaurant. The mood in this restaurant makes you want to just unwind and relax. There usually is a singer or two on the stage playing live music. That is just the cherry on the cake. You have to try their appetizers of course. All is good. Their dinner is delicious too having that local but high-end quality presentation and taste. Family and Friendly.

Visited August 2012
Helpful?
1 Thank AlohaTuesdayTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbandale, Iowa, United States
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Great Food and Ambiance”
Reviewed July 11, 2013

My husband and I dined here for our final night on the Big Island. The volcano spiced Ono was fabulous! We loved the Lava Flow cocktail and the molten chocolate cake was delicious as well. We enjoyed the local musician playing near our table...a great end to our stay on the Big Island.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shawna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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