First of all, although we arrived so late, Jay still welcomed us heartly, and was super smiling. She cares so much about the little details. we just feel we're home and nothing is missing . She provided us with a guide and must see places, which was really helpful for us as it was the first time for us in the Big Island. I was so surprised by the details she included for the guests . She provides shampoo, body wash, air freshener, plastic bags, sanitizers, cleaning chemicals, sheet, extra pillows. Everything is nice, clean, and fancy too. I liked the towels and sheets;They look expensive and not worn out at all. You smell the cleanness at their stay. They provide complimentary fruits from their planet, which are so delicious. About security, everything is smartly secured and you feel safe forever. The place is so organized; the kitchen and the dining area are apart and convenient for all guests. The whole entire place looks so brand new as they take care of it. If I came again, I would stay at their place again and again. really hope I didn't mess anything in this review.
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You are close to everything you could want to see. Very authentic Island experience. Hosts very friendly and helpful. Room are perfect with Satellite TV and nice bed in each room.
Positives for staying here: .comfortable accomodations with laundry, kitchen and outdoor dining area. . Our teenagers slept in separate bedroom and shared our bathroom which was clean. Ceiling fans. Relatively new accomodations. Great value compared to older Hilo hotels. Hosts are very friendly. Rooms for several guests. Nice TV's in room. Ice chest and boogie boards available to borrow.
Negatives: No air conditioning if you need to stay real cool. Tends to be noisy with frog and rooster noises but may be no escaping that in Hilo.