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“H303 is Paradise”

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Mauna Lani Terrace Condominiums
Houston, Texas
Level 5 Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“H303 is Paradise”
Reviewed May 30, 2011

My wife and I have stayed at the Mauna Lani Terrace H303 for a total of 54 days the past 5 years. We stayed 18 days in May 2007, 2009, and just got back last week. The Condo is ALL that it is cracked up to be. It is immaculate, well kept, up to date and very well maintained.
We first visited Hawaii ( the 4 major islands in 2002) and stayed 4 days at the Mauna Lani Hotel.
As all the reviewers have mentioned it is a very special area, tranquil,lots of history and very well located.
We knew if we ever came back we would choose the Big Island. In 2007 we stayed at the Mauna Lani Point Condo. It was very nice also, but a bit further walking distance from the fantastic snorkeling lagoon that is so close to H303 Mauna Lani Terrace.
My wife and I are very picky travelers, and we want to know EXACTLY what room or condo number we will be spending 18 days in.
The Mauna Lani Point and terrace can NOT guarantee you which one you will receive till you get there. There is a big difference, concerning ocean views, updated ones etc.
Dealing with Dave directly at H303 you know EXACTLY what you are geting and there are no unhappy surprises.
H303 is simply the best of the best. You can go to their web site and get the particulars.
For anyone, staying more than 3 days, it is a no brainer that there is much more value in a 2bdr. 2.5 bath condo with over 1500sq.feet. It is cheaper than the small ocean view Mauna Lani Hotel.
That being said, If you have a large family or 2 or more families, renting a house is obviously a better alternative, but you will be hard pressesd to find such a spectacular location.
While staying in H303 the past years we have had the opportunity to see other condos on the property. Some are kept up almost as nice, but most our handeled by a management company that will NOT guarantee you that condo till you arrive.
That is not acceptable to us.
Dave is easy to deal with, is very timely answering emails and questions, and , has a very generous cancellation policy, unlike some of the owners of such condos.
Now, the one and only negative thing about the Mauna Lani Terrace complex AND Hotel, is that for the past 2 years they have been having Very loud bands on a weekly basis (company parties, weddings) that play music (ZZ Top, motown etc at 130 decibels past 10:00 at night. Now, I am a fisherman, and I get up at 4:00am to go fishing, so a good night sleep is very imptortant. Some times we like to keep the windows open and the airconditionoing off at night to hear the ocean, trees, and listen to the fish jump out of the fishing ponds. But when these bands play, the doors can be closed, with the air conditioner on and the glass still rattles. I have complained a total of 5 times the past 2 years to the hotel. They are apologetic, but do nothing to stop the bands.
Will I stay here again. Because of the loss of tranquility, the answer for us is no.
We have found a house nearby away from the commotion.
But for those who are not as picky as us, you may want to give it a try.

Room Tip: Call Dave
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  • Stayed May 2011, traveled as a couple
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Helpful?
5 Thank imssc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

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Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 7, 2011

This was our second time at the Mauna Lani Terrace. Both times we travelled there with our two young children who are now 4 and 6. We stayed in the same condo because it was very nicely decorated and had easy access to the pool. Most importantly, of all the sunsets were like a postcard every night. C201 was a very good choice in regards to being "childproof".
Also, the private beach club which can be accessed by car throught a gated community or by 5-10 min walk, is basically set on a lagoon and had 3-4 inch waves. More like ripples in the water, so not one worry about undertow or riptides.
The grounds are a natural wonder and perfectly manicured with a tremendous area of exploration just outside the door. Tropical vegetation, chirping birds, natural fish ponds and hugh sea turtles are also great for the kids.
The condo also has a few more advantages that we found to be very good when you have
kids. Since it is a condo, you can go up to the supermarket a half mile away and get what ever you need. A washer and dryer also come in handy. There are great restraunts also a half mile away, so if the kids get tired like ours did, dinner on the balcony is as easy as a five minute round trip in the car. If you want the more traditional vacation, the Mauna Lani
Hotel with all of its restraunts are approx 1000 feet away, and yes, they also do take out.
The only bad thing we found this time, but not the first, was that there were a few older uptight women who asked the kids to be quiet at the pool a few times. There are signs requesting that loud noise be taken to the beach. It does not say "no talking". Over 14 days total, during 2 trips, there were never more that 4-5 more people sharing the pool with us at any time. Usually we were there alone or with 1 other family/couple. So the majority of the time it is very private however, beware of the grumpy lady!!!! If you do rent and encounter this problem say what I said "it's not a library" followed by "if you wanted a private pool, you should have rented a house". This will shut them up.
Hopefully you will enjoy C201 like we did. We will be back for a third visit so take care of the place!!!!!!

  • Stayed March 2011, traveled with family
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Helpful?
2 Thank campy7000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
72 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed January 18, 2011

This is our 5th visit to this resort, so obviously we have liked this location very much. The units managed by South Kohala Management are poorly upgraded, poorly maintained, and poorly cleaned. This month we were travelling with friends, who also have been here many times in the past. We selected and paid extra for what South Kohala Management called a "deluxe" unit. It was anything but deluxe. Kitchen has not been renovated since the unit had been built. Dirty grout on floors and counters, warped dirty cabinets and terribly old stained carpet. The shower in the 2nd bathroom leaked so badly that it ran into the bedroom. When we complained about the water leaking, the manager in the office told us to put more towells under the shower. It took much complaining to get them to change us to another unit.
The grounds, which are not maintained by them are immaculate and beautiful, and the whole resort area is georgous.
I would come back here again but would not ever rent from South Kohala Management which has poor standards and delivers poor service. This would be an "A" property if the units were maintained, renovated and cleaned well.
P.S. The fitness center charges $31.00/day per person.

  • Stayed January 2011, traveled as a couple
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Helpful?
2 Thank SophiaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tom162, Manager at Mauna Lani Terrace Condominiums, responded to this review, October 26, 2011
Contrary to the information provided by this person, this condominium (D303) has been substantially upgraded in the past couple of years. The owners spent over $40,000 completely remodeling the bathrooms with travertine tile, new cabinets, and granite counter tops. The beds throughout are brand new, as is all of the living room furniture. All of the kitchen appliance are brand new and the condo was completely painted in 2009. Anyone can get a good look at how nice this property is by pasting this link in your browser.

http://www.southkohala.com/store/p11unit_details66.php.

The new shower in the second bath has a relatively flat floor and water can get out into the bathroom if one is not careful. The kitchen has not been completely remodeled yet but it is clean and in excellent condition. We have had (and still have) many happy customers staying in this property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, OR
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 4, 2011

Our family had a wonderful vacation at Dave and Sandy's Mauna Lani Terrace H303 condo over Christmas. They have made their condo even nicer than it was when we stayed with them a few years ago. The condo is very tastefully decorated and the ocean view is fantastic. In addition, there are many other thoughtful touches that are above and beyond: freshly laundered beach towels, really nice bath products (usually I avoid the hotel offerings and use my own.) Big basket of local fruit, chocolate and kona coffee. They had beach stuff for us: cooler, mats, toys. And most important of all: really comfortable beds.

We will definitely stay there again next time we are on the big island.

  • Stayed December 2010, traveled with family
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Helpful?
2 Thank wallenPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Vancouver
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 17, 2010

We have been coming to this resort for 25 years and really enjoy the quiet and beauty. We have booked with South Kohala Managemnt several times as well as well as with owners directly. Every time we book with the management company we have had a very irritating experience. It is as if they are doing you a favour by allowing you to stay there. This time we were unhappy with our unit and asked to see others that were available. Ghastly! Dead cockroaches all over in one unit and mouse droppings and dead rodents in the other. When I told them this they just and said "oh yeah,some units have that problem". Unbelievable! We will visit the area again but never go through South Kohala Management so help me God.

  • Stayed November 2010, traveled as a couple
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Helpful?
6 Thank Marian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tom162, Manager at Mauna Lani Terrace Condominiums, responded to this review, October 26, 2011
These folks were staying in a one bedroom condominium with a nice ocean view but decided they wanted another unit. They asked our office if they could see some other units and the staff person provided them keys to look at other condos. We have an insect spray once a month at the Terrace to make sure the units are free of bugs. We are right next to the ocean and there tends to be a few more insects by the water.

A side effect of a good program of spraying is there may be a few dead bugs if a person walks into a condo that is vacant. We make sure that all condos are pre-cleaned the same day as arrival for our guests and, of course, all dead bugs are cleaned up. Some people feel that if they see a dead bug in a vacant unit that means it is not being cleaned. The fact of the matter is we are pest spraying regularly and there will often be a few bugs that end up on the floor after spraying and prior to being cleaned.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 2, 2010

The location was excellent and overall this is a decent property. The beach available for use is very nice but unfortunately you are unable to use the pool or beach that is part of the attached hotel which should have been stated in the rental information. The unit itself is poorly maintained with multiple light bulbs burnt out and the shower door to the master unit would not close. The unit had not been used for almost a month because there was a note from the previous guests listing all of the things that needed to be fixed (and had not been) which was still in suite along with the keys. The bathrooms and kitchen were dirty because they had not been properly cleaned prior to our stay coupled with the fact that no one had checked the unit before we arrived. The floors were littered with dead insects because of the lack of use of the unit. My four year old son thought that the dead bugs were pretty cool however my wife did not. While I am aware that tropical locations attract bugs this would have been a non-issue if someone had vacuumed the unit immediately prior to our stay. I would not recommend this particular unit until the owner starts taking care of what I would consider very basic maintenance and cleanliness issues.

  • Stayed October 2010, traveled with family
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Helpful?
2 Thank willevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 14, 2010

I had the great pleasure of staying at Dave and Sandy's penthouse condo at Mauna Lani Terrace recently. I shouldn't say condo, as this was more like relaxing at someone's fine home with the most stunning of views and settings. This corner unit is filled with light from every angle and views everywhere. Nearly every room had views that overlook the historic and majestic Hawaiian fish ponds with the ocean waves just beyond. I have actually stayed at many ocean view properties and prefer this view over them because of the diversity of the view, all the while keeping the magnificence of the Pacific Ocean in close range. As if the view was not enough, the upscale, tasteful decor and rennovations throughout - including the new gormet kitchen - create the ambiance of a 5 star plus hotel, yet offer the relaxing element of a private home. I particularly enjoyed staying on level three at the top of this complex because of the security and privacy it offered, no one above you and nothing to block your views. From the walks on the beach spotting numerous green sea turtles, to the fantastic snorkeling in the bay, to sitting on their large, wrap-around balcony while sipping a glass of wine and listening to their wonderful music, all the while watching the the palm trees sway to the music and the view....you cannot go wrong with this rental! I found renting directly from Dave and Sandy to be an easy and very pleasurable experience. I highly recommend renting this unit on the Big Island of Hawaii. It is a true respite from the hectic world and is perfectly located along one of the most stunning coasts of Hawaii, the Kahala Coast.

  • Stayed December 2009, traveled with friends
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Helpful?
1 Thank JLR99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mauna Lani Terrace Condominiums

Property: Mauna Lani Terrace Condominiums
Address: 69 Mauna Lani Dr # 1399, Waimea, Island of Hawaii, HI 96743
Location: United States > Hawaii > Island of Hawaii > Waimea
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Specialty Lodging in Waimea
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Mauna Lani Terrace Condominiums 3.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Mauna Lani Terrace is the only beachfront condominium site in the Mauna Lani Resort. The Terrace is within walking distance to the private Beach Club, the Mauna Lani Spa, the Sports & Fitness Club and various restaurants and resort attractions. The check-in office is located on-site open 7 days a week with staff to personally greet you when you arrive. ... more   less 
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Also Known As:
Mauna Lani Terrace Condominiums Hotel Waimea

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