(Please read, because I will "debunk" some of the negative reviews below! ) In the future, whenever I am having a stressful day at work I will close my eyes and return to this place in my mind-because it encapsulates majestic beauty, elegance and peace. When my husband and I pulled into the driveway of The Palms Cliff Inn I was immediately captivated by the gorgeous house which is situated right above the ocean. In every direction there is breathtaking beauty.
The hostess, Tracy, at the front desk was extremely kind and helpful-giving us all kinds of information about the surrounding area. When my husband and I walked into the room (The Orchid Room-Room 1), I walked in and looked around at the gorgeous bed, the spa bathtub, the elegant fireplace and our amazing patio with ocean view, I choked up and shed a few tears. It was PERFECT! It was decorated in a way that honors Hawaiian history ( red velvet bedspread, feathered fans by the posts, pictures of Hawaiian royalty. It was reminiscent of the rooms in the Huline'e Palace that we toured on the Kona side of the island.
We slept every night with just the screen door open and enjoyed the ocean breeze and the ambient sounds of the waves rolling in. The bed was comfortable, the bathtub was wonderful and most importantly the place was quiet. No noise, just peace and beauty. It was like something out of a dream.
Every morning we had breakfast on the expansive porch sipping Kona coffee and enjoying the view of golden sun on the rippling ocean waves. We also had delicious breakfasts. Michelle was extremely hospitable and eager to make sure that we were having an enjoyable stay. She made and served breakfast, herself, every morning; we especially enjoyed the breadfruit dish (ulu) and also the apple banana pancakes that she made for us. We are vegetarians and we know that can be hard for some chefs, but everything Michelle made was excellent.
Our stay there was lovely.
Now to refute some of the negative allegations put out there about the place:
1.) This is NOT a big resort hotel. This is a bed & breakfast. There is a difference! If you enjoy big buffet meals, luaus, entertainment and extensive housekeeping you need to book yourself a reservation at a big hotel in Hilo. Bed & Breakfasts are for those people who want a tranquil, quiet place to stay. I cannot believe people who are complaining that the Inn doesn't provide more entertainment, more meals and take issue with a list of rules. Typically, too, this type of venue is for couples. The person who said they feel like they are "sneaking home late at night" is apparently not accustomed to peaceful silence.
2.) The list of rules is not off-putting when you realize that in order to keep The Palms Cliff House Inn clean, quiet and elegant you can't be tromping on the floor in dirty shoes or talking loudly on your cell phone at breakfast ruining everyone else's experience. Again if you are used to being "spoiled" by a hotel-you need to go there. The housekeeping was excellent for a B&B. Honestly, we read over the rules once and really didn't feel like we were on our guard the whole time at all. If you have an issue taking off your shoes to enter a room or house-you are not participating in a traditional Hawaiian & Asian custom that is really not that big of an issue. C'mon.
3.) Bed & Breakfast means just "breakfast"-it says so in the description. Sigh. How do people not understand this!? Hilo is maybe 10-15 minutes away and there are plenty of places around for lunch and dinner that are good. There is a small refrigerator in each room and my husband and I kept fruit and other snack items there in case we wanted any food in the interim. I was surprised to read reviews complaining that there was no lunch or supper. The inn also has a number of snacks in the lounge area for sale, which are very reasonably priced if you run out of food.
4.) Owners: We never saw or met John (not sure if he was there) but Michelle was just the kindest person. She recommended some activities for us to do around the area which were excellent and was very helpful about giving us the "inside information" about what times to go, what to wear and bring along etc. I cannot believe anyone would think she was either cold or overly friendly (both things that I read in reviews here). It is obvious that she loves her work running the B&B and it is clear that she is "hands-on" in every aspect of it. From reading the reviews on here, I can imagine it must be hard to deal with some guests and their demanding, spoiled attitudes. I'll wager she is kind but firm in those situations. I saw her chatting merrily with other guests as well as my husband and I-no is issues, whatsoever.
The Palms Cliff House Inn is a wonderful place to stay-and is for those who wish to enjoy peace and beauty in a picturesque, quiet area.
- Official Description (provided by the hotel):
- This 3.5 acre private estate offers sweeping ocean views perched ocean side atop a 100 foot cliff. Delicious full breakfasts are included in the regular room rates. Honored in Song and depicted in hula, this inn specializes in catering to couples seeking a quiet and romantic get away that embodies the feeling of the Old Hawaii we all dream about. ... more less
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- Also Known As:
- The Palms Cliff House Hotel Honomu
- The Palms Cliff Hotel
- Palms Cliff Hotel
- The Palms Cliff House Inn Hawaii/Honomu