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“Like staying with family”
Review of Dolphin Bay

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Dolphin Bay
Ranked #2 of 7 Hotels in Hilo
Certificate of Excellence
Reviewed January 12, 2014

And that's meant in a good way (as in family you get along with). We were skeptical of a "local" place but short on options in Hilo, and absolutely loved this place. The staff seemed warm, attentive and genuine. We loved the night sounds in and around Hilo and yes, you can use ear plugs (provided) if the coqui frogs become too annoying. But try to savor them along with the local charm of this hotel. Enjoy the fresh coffee, banana bread and papayas in the morning for breakfast. Would love to have stayed longer.

Room Tip: Rooms are unique so mention any concerns you have up front and I'm sure the staff will do their...
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  • Stayed: January 2014, traveled with family
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Thank TimzTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 - 228 of 674 reviews

Reviewed January 8, 2014

The room was so quaint ! So our style - super clean and very 50's stylish.
The cool breeze that meandered through the living room and kitchen was lovely. The grounds are gorgeous . Really? a waterfall, flowers and forest to wander through in the backyard? From our phone conversation with Harrison who booked our room, to John who greeted us and advised us of the fresh coffee, pastries and fresh fruit for breakfast, we felt so welcomed. A walk across the bridge to downtown Hilo to Cafe Pesto for supper topped off a wonderful day/night in Hilo. Highly recommend Dolphin Bay if you are looking for clean, affordable, laid back and super quaint.

Stayed: January 2014, traveled with friends
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

We had the studio and I loved that it had a little kitchen area and table separate from the bedroom - my husband sleeps late so I was able to be up and about without disturbing his sleep. The location is great, easy walk to town. They have coffee ready at 5am - perfect again for the early riser, I was very appreciative. Free wifi a definite bonus. The best thing though was the large number of nice big umbrellas available for guests!

  • Stayed: December 2013, traveled as a couple
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Thank MishNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

Excellent staff and owner. Staff greet you every time they see you. Very keen to help when you look for them. Very proud of their hotel.
Excellent facilities. They do act on the feedback of guests. I didn't get any mosquito bite, and were not affected by the frogs. The nettings and slide doors reduce these possibilities to a minimum. There were 2 additional table fans in the room beside the two ceiling fans. I guessed this is their response to comments here about hot summer nights without air-con. They have expanded their property to across the road, and it seems that there are washer and dryer installed in the new wing of the hotel. Sadly, we didn't have a chance to try them. The kitchen in our 1 bedroom apartment was well-stocked and in good condition.
Excellent breakfast. Yes, they don't have a breakfast room, but the service and quality of food and drinks provided shows that the breakfast provided is not just in name. Large, sturdy trays were provided for guests to bring your breakfast back to your room. The hot chocolate and banana bread were excellent. My family loved them.
Of our Hawaii vacation, we loved Hilo more than Honolulu. One of the reason we loved Hilo is definitely Dolphin Bay.

  • Stayed: December 2013, traveled with family
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1  Thank WoodlandsSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

The rooms are very dated, but decent value for money. The staff member on duty was very friendly and helpful when we checked in. Free wifi and bananas was a bonus. You can do your washing across the road.

Stayed: October 2013, traveled as a couple
1  Thank EchidnandKiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2013

Beautiful tropical setting right in the town of Hilo. Banana grove on property, right behind the hotel. Clean rooms with full kitchen. Delicious banana bread, ripe papayas, and coffee in the lobby for breakfast. No a/c might be an issue during the summer but we were there in late-October and the wall mounted oscillating fan was adequate with the windows open. You will hear a serenade of coqui frogs (which sound like birds) throughout the night. This was not bothersome to us, having lived for some time in Puerto Rico (to which they are native). We spent two nights here after six nights at the Marriott Waikoloa on the northwest (Kailua-Kona) side of the island. It worked out well and made it easier to visit the tourism spots on the east side of the island without having to spend too many hours driving each day. No pool or gym, just a good base for sightseeing on this Hilo side of the Big Island.

  • Stayed: October 2013, traveled as a couple
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Thank Johnny007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013

This is an old fashioned and simple motel which gives you very good value and friendly service.
Most of all we appreciated that John and his staff took time to answer our questions and suggest things to do and where to eat. It contributed to making our stay in this area an unforgettable memory.
We agree with many reviewers that the fresh fruit, coffee and banana bread was an excellent touch.

  • Stayed: November 2013, traveled as a couple
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1  Thank Christer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dolphin Bay

Address: 333 Iliahi St, Hilo, Island of Hawaii, HI 96720-2399
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #2 of 7 Hotels in Hilo
Price Range: $156 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dolphin Bay 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Seasoned guidance for a wide range of Big Island adventures. Walking distance to downtown Hilo. Clean quiet & reasonable. All rooms with kitchens. Free WiFi Internet available. Rated nicest small hotel in Hilo. ... more   less 
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Also Known As:
Dolphin Bay Hilo, Hawaii
Dolphin Bay Hotel Hilo

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