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“Very convenient location and friendly staff”
Review of Dolphin Bay

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Dolphin Bay
Ranked #2 of 8 Hotels in Hilo
Certificate of Excellence
Sydney
Level 6 Contributor
573 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
“Very convenient location and friendly staff”
Reviewed March 4, 2012

We stayed at the Dophin Bay Hotel for four nights in a one bedroom apartment. Although rather dated in appearence the beds were so comfortable and a great shower with lots of hot strong water. Also a really good internet connection, great after the struggles we had in Honolulu. Why is it that cheap hotels have good free internet and expensive places charge and don't have good connectivity. The kitchen was adequate for our needs and we indulged in so many of the free papayas and bananas from the rear garden. John (the owner/manager?) was so helpful and we used his recommendations for places to eat and also his advice about seeing the lava fields. The hotel is located only a short walk from downtown, but as it rains a lot in Hilo make sure that you borrow an umbrella or take your car. Ask John about what you are interested in doing and seeing, we found his advice invaluable. Hilo is not a glamourous town and the Dolphin Bay Hotel is not a glamourous hotel, go to Kona if you want luxury, but we thought that it was very good value and had a wonderful stay. And don't worry about the frogs chorus, you are in the tropics, it is a comforting lullaby to send you to sleep.

Room Tip: Ask John or a staff member any question and trust their advice.
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  • Stayed March 2012, traveled as a couple
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1 Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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669 reviews from our community

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  • Sleep Quality
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  • Cleanliness
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Kingston
Level 4 Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 3, 2012

This is the place to stay if you are staying in Hilo affordable, clean & quiet. There is a kitchenette if needed and the walk to town is short if you prefer to go out. Huge bathroom with a great shower. Owners were friendly, helpful & knowledgeable. We had a little trouble finding the hotel because it is on a quiet neighborhood street but well worth a couple of wrong turns. Would definitely stay here again.

  • Stayed February 2012, traveled as a couple
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Thank dekalbharleyrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
swan lake mb canada
Level 6 Contributor
190 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed March 1, 2012

Stayed here 2 separate nights. Units, especially the 1BR were very large, kitchen basic but more than adequate. Staff very friendly and helpful.Not sure what the competition is like, but would definitely stay here again.

  • Stayed January 2012, traveled with family
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Helpful?
2 Thank gdesmond61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakand, CA
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 26, 2012

Lovingly maintained two-story, 60s-style hotel. Super clean. Sweet tropical courtyard. Very friendly and helpful staff. Nice vibe. Tasty fruit and coffee. Towels are changed daily, which is nice in this climate, since things dry slowly. Kitchen is equipped with the basics. If you're there on a Saturday, go to the farmers market for provisions. Earplugs are provided in case you're bothered by the sound of the geckos, frogs, or rain -- although we found all three quite soothing.
Our room (#10) did not have a lanai, but it was still very pleasant, bright, and airy, with lots of windows.

Room Tip: Our room (#10) did not have a lanai, but it was still very pleasant, bright, and airy, with lots of...
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  • Stayed February 2012, traveled as a couple
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Helpful?
1 Thank JessB36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughkeepsie, New York
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 26, 2012

There is something to say about a place that makes fresh banana bread and/or muffins for morning breakfast. This is a great hotel albeit very basic - then again, that is all you need in Hilo, HI. You are stupid if you go to Hilo and stay at your hotel. My wife and I used this hotel essentially as a place to crash while visiting Volcanoes National Park and the sight-seeing on the Hilo side of the island. Understand that if you want a resort type feel, this is NOT the place to go, and for that matter, not the island to visit as well. Coffee was fantastic every morning, as well as the pastries offered and fresh fruit from their onsite garden. Do beware that there are bugs at this hotel - just a part of life near the rainforest, I guess. The hotel cat, Rebel, is a sweetheart and will come to your door asking for a snack. Let him in for a visit if you like cats, or like us, missed our cats back home.

The reason I gave this hotel a very good instead of excellent? Two reasons: No smoke detector in the room and the bathroom could have used a better cleaning. I realize most people would think that the lack of a smoke detector isn't a big deal, but I know it is against the law and a very poor oversight on management's part.

  • Stayed February 2012, traveled as a couple
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Helpful?
1 Thank dizzyup7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Genoa City, Wisconsin
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 26, 2012

This is a well managed hotel that lived up to the reviews that we read prior to booking our stay. What more could one hope for when planning a vacation of a lifetime. Service was great from booking emails to check out. The best thing that I can say is that we look forward to staying there again if we ever get back to the Big Island.

  • Stayed February 2012, traveled as a couple
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Helpful?
2 Thank WisconsinBeekeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastpointe, Michigan
Level 6 Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed February 23, 2012

It is on residential street across river from downtown,and with only two stories,is perfect place to stay and have quiet rest at night.The chirping frogs at night actually very soothing when they are active. The kitchens in rooms make it great for anyone wanting to make some meals.Very friendly staff,and was my second year in a row there.Little walkable pathway behind it with tropical plants,trees,and flowers. Stayed at B@B beforehand one night,as i had waited too long in reserving here for two nights like last year,and only one night was available.

  • Stayed January 2012, traveled solo
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Helpful?
1 Thank Quasimodo47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dolphin Bay

Property: Dolphin Bay
Address: 333 Iliahi St, Hilo, Island of Hawaii, HI 96720-2399
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #2 of 8 Hotels in Hilo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Dolphin Bay 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Seasoned guidance for a wide range of Big Island adventures. Walking distance to downtown Hilo. Clean quiet & reasonable. All rooms with kitchens. Free WiFi Internet available. Rated nicest small hotel in Hilo. ... more   less 
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Also Known As:
Dolphin Bay Hilo, Hawaii
Dolphin Bay Hotel Hilo

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