I must confess I deliberated for a while on whether to rate this hotel as average or very good. I came to the decision to rate it as very good because the staff at this hotel were outstanding and to me friendly, helpful and professional staff are the benchmark of a good hotel. We arrived 2 hours before check in and the front desk had us in a room within 5 mins. The speediest and friendliest check in ever!!! The views were also amazing. Although we had only booked a standard room we ended up with an sea view to die for overlooking the harbour and Mauna Kea.
However..... the rooms leave a lot to be desired! Although t he roomlooked clean, the early 80's decor with its pastel hues really made me feel like I constantly wanted to take a shower...The rooms are in desperate need of a pretty major renovation including the bathrooms. As we were only staying for one night. The decor did not overly concern us as the rooms were clean.
In saying this - after looking around Hilo for a while I am fairly convinved that the Hilo Hawaiian is probably the best hotel accomodation around. Although I will probably never return to Hilo if I did - I would definitely stay there again.
- Official Description (provided by the hotel):
- Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more less
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- Also Known As:
- Hilo Hawaiian Hotel
- Castle Hilo Hawaiian Hotel Hawaii