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Traveler rating
466
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664
159
62
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7 - 12 of 2,251 reviews
Reviewed 4 weeks ago via mobile

Love it there, calm beautiful, great staff. I always come back there every time, never disappointed. Love the tea in the lobby, so refreshing, I bought some at the farmers market.
The grounds are beautifully kept.
And the cafe is handy, only thing powder creamer isn't good for you
And that's all thet was offered.
Mahalo.

Date of stay: January 2020
Trip type: Traveled with family
Thank NomadsSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

I stay here each time I go to the Big Island on business. The hosts are friendly and capable, and eager to assist. The rooms are nice and very clean/comfortable. I have only positive regard for the Hawaiian Hotel - mahalo for your excellent service!

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank 760lgb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

This is a decent hotel but for the money, you’d probably be better off going to the Double Tree down there street. The beds are not the most comfortable (I had a king size). There is a nice view of the bay on the water side and they did give me a room on the top floor so I can’t complain about that.

Date of stay: December 2019
Trip type: Traveled on business
1  Thank JacobW1802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2020

Room was quite spacious, with a nice view of Hilo Bay, in a convenient location. It was quite clean for the most part although there were some small ants that kept appearing on the counter in the bathroom. In addition, there was a slightly musty smell when we first entered the room. Staff members were very friendly and helpful.

Date of stay: January 2020
Trip type: Traveled on business
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2019 via mobile

2 night stay over Christmas in a twin room. Room has the basics - AC was leaking and smelt a little funny. Has a fridge but no microwave. Shower drainage a bit of an issue but ok. Hotel was very busy when we were staying. Plenty of car parking which is good and a good base to explore volcano. Otherwise, we would prefer to stay in Kona!

Hotel probably just needs a bit of a refresh but otherwise fine for basics.

Date of stay: December 2019
Trip type: Traveled with family
Thank wanderlust_rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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