While the views from the Lobby, Bar and Restaurant (and rooms on the water side) are beautiful, Banyan views - notsomuch. Coqui frogs were really vocal all night long; the lanai door stayed closed the entire time I was there to keep out the noise! The room was clean, but very 'bland', color-wise. Everything seemed to be beige. Asking for extra coffee does not mean that you will get the creamer/sugar pack to accompany the coffee.
The desk clerks were cordial; the hair dryer I asked for was delivered within 10 minutes, and the hotel employee would not take a tip. Personnel there were great.
- Official Description (provided by the hotel):
- Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more less
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- Also Known As:
- Hilo Hawaiian Hotel
- Castle Hilo Hawaiian Hotel Hawaii