The Trip can be divided into 2 parts the tour itself which was very good, the other part was the pre flight delay which was bad. We booked the flight to see the lava rows and the falls around Hilo. If you book be aware that you cannot take any bags, purses etc. onboard just your camera. Waited and were told to proceed to the Tarmac with 1other person. So there were 3 of us. We waited on the Tarmac and then a cruise ship group arrived. 1 of them was added to our group. We were then moved around the tarmac from helicopter to helicopter. After a 1 hour wait we were escorted offbthebrarmac. It is hot mid afternoon in Hilo. Eventually, the helicopter lady refused to make eye contact with us and disappeared. We were about to leave when they escorted back to the tarmac and the original helicopter. Once in the air, the tour delivered. Saw lava bright red on the top of the crater, flowing into the sea, the area around Hilo which is beautiful. The tour was 45 minutes long for 200 each person. Not sure what happened in the beginning but staff appeared very disorganized but pilot was great.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.