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“Off the beaten track”
Review of C Big Island Tours

C Big Island Tours
Book In Advance
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$120.00*
and up
Hilo Shore Excursion: Exclusive Volcanoes National Park and Rainbow Falls
Ranked #10 of 46 Tours in Hilo
Certificate of Excellence
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Attraction details
Owner description: C Big Island offers exclusive land tours and Shore Excursions on the Big Island of Hawaii. Tours such as lava viewing on Kilauea volcano, Mauna Kea Summit, waterfalls in the rainforest,and Volcanoes National Park.All tours are done SUV,Eco style vehicles or 11-15 pas van. We DO NOT operate buses. We depart daily from Kona and Hilo. CRUISE SHIP CUSTOMERS - we have permits to pick you up directly from the pier and work with the cruise ships weekly. We would love to show you the Big Island....Give us a call!
Reviewed January 7, 2013

Our private tour guide, Chapo, was perfect for our family. Because he was raised on the island, he offered personal stories and was quite knowledgeable about so many trees/flowers/foods/volcanoes,etc. His tour was upbeat, pleasant, and interesting (not sterile and wooden). He took us to non-touristy spots of interest. We dealt with NO crowds and enjoyed a broad and satisfying view of the natural beauty of Hilo. He offered complimentary snacks along the way and never rushed us. We'd recommend Chapo to anyone!

2  Thank psryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbig, Owner at C Big Island Tours, responded to this reviewResponded January 9, 2013

That's really what we love to show our guests. A little off the beaten path has so many beautiful sites and hidden gems. Thanks for the wonderful compliment !

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Write a ReviewReviews (338)
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"lava boat tour"
in 21 reviews
"mauna kea summit"
in 28 reviews
"big island"
in 45 reviews
"small boat"
in 5 reviews
"great tour"
in 26 reviews
"macadamia nut farm"
in 10 reviews
"lava flow"
in 21 reviews
"rainbow falls"
in 24 reviews
"national park"
in 21 reviews
"small group"
in 12 reviews
"once in a lifetime"
in 14 reviews
"took pictures"
in 5 reviews
"hot chocolate"
in 9 reviews
"pride of america"
in 7 reviews
"an unforgettable experience"
in 4 reviews
"cancelled due"
in 4 reviews
"cruise ship"
in 11 reviews
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297 - 301 of 338 reviews

Reviewed January 3, 2013

Chapo and his brother picked us up from Kona and drove us all the way up to the top of Mauna Loa for 7 hour round trip adventure. Chapo was extremely helpful answering questions on the way and provided us with hot beverages and some instant noodles to warm us up at 11,000ft elevation. Chapo has a laser to point out the stars and a tablet that showed side by side comparsions to artistic renditions of the constellations. In addtion we stopped at two large lava tubes to walk around in which was an added bonus.

1  Thank Dreyco676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbig, Owner at C Big Island Tours, responded to this reviewResponded January 5, 2013

It's so exciting knowing that everyone has really enjoyed Mauna Loa . We have really had some great nights up there with the stars. Thanks for the warm compliments and the boys ( guides) go crazy and love to hear good reviews. It keeps them going strong. Thankyou

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Reviewed January 1, 2013

This was my first time on the Big island. My friend and I along with another couple were picked up promptly at our hotel in Hilo. we were accompanied by a knowledgable and a friendly tour guide named Rett. After he got to know everyone in our group, he started to tells us about the Island. In addition to the waterfalls, Volcanic scenes, lava tubes and the crater during the day- light and at night, he was able to answer any questions we had. He made the tour more interesting by explaing different facts about the sites we were at. We all had a great time and took some nice pictures. I highly recommend this tour. and get Rett. :)

Thank P R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbig, Owner at C Big Island Tours, responded to this reviewResponded January 8, 2013

Aloha there, thanks for the great review!! Also you posted some great photos. I really like the one of the lava tube. I havent seen a photo like that of inside the the tube before. Come see us again sometime :)

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Reviewed December 29, 2012

We had a wonderful young guide named Chapo who was very entertaining, caring and extremely knowledgable about the island. We went to see the star gazing at the volcano and were kept warm with hot chocolate, noodles and jackets he brought. The whole experience was unforgettable and very educational.

Thank Ys3212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbig, Owner at C Big Island Tours, responded to this reviewResponded December 30, 2012

Thats great to hear you liked our new Mauna Loa tour! We definatly have some beautiful stars up there and the Volcano is always a must. We really appreciate your review. It really helps our company.

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Reviewed December 28, 2012

I agree 100% with the only other terrible review on this page! We paid 400 dollars between me and my wife for all day volcano tour. We were taken to the volcano state park and pretty much left to do the walking around on our own. Our tour guide, although a very nice man, had nothing to add to whatever information we gained about the sites from reading the posted signs. They offered nothing to what I could have done by just driving my own rental care to the volcano national park. Yes this is a large family business including cousins, uncles, brothers and yes most of the reviews appear to have been written by their own. Save your money and choose a knowledgable guide tour or drive your own car there. Don't pay this large sum of money just to be driven around in a van.

3  Thank hawai_travelller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cbig, Owner at C Big Island Tours, responded to this reviewResponded January 2, 2013

Aloha hawai_travelller, our company has made several attempts to contact you in order to fix and find out what the problem actually was. Everyone makes mistakes but we have never once left our customers to walk around on their own ......... Don’t understand why a guide would in any company do that as they are ....well the guide. I also find it hard to believe that they were not knowledgeable as all of our guides have went through Volcanoes National Parks Training with rangers.........so it’s rare that a guide wouldn’t know an answer to a question.

This tour does not include access to some of our private lands and waterfalls as it does on our other tours but you must have clearly read what you would be seeing and doing before YOU agreed to pay $400.00. We are a tour company and offer tours....you could have easily rented a car but that was your choice, not ours. Our company has NEVER.......and will NEVER write our own reviews. That would be very unprofessional and Trip Advisor will clearly not have it! Others appear to have really enjoyed what we offer.

I do believe our company went completely out of our way for you and made special arrangements that we normally DO NOT DO. Again, I know everyone makes mistakes however I strongly believe this review was uncalled for - ALOHA -

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