I stayed in this Inn with my wife in September 2009. The property is beautiful and so is the room. The problem is that we were greeted in the most unwelcome way. After a long drive up narrow, barely paved , roads we were met by the wife as we drove up. She offerred us a rushed "orientation" that seemed to suit her needs to get it over with more than our needs to actually get oriented. She was rude and condescending, referring to the woman who makes breakfast in the morning as "the girl." She was so interested in getting the orientation over with that she actually pushed me, albeit gently, and didn't even give me a chance to close my car door. We were tired from the drive up and it was nearing dinner time: the drive back to town seemed daunting. She offered a quick "dominoes delivers." I asked for the number and she replied "there's books you can look through downstairs." She was hardly accommodating. The place is not well lit at night and getting upstairs to the Prince kalakaua room in the dark and rain was a dangerous task. Low flow shower, sink that didn't drain, bathroom too small to turn around in, dead mosquitos on the sheets (under the bedspread...how did that happen??) and mosquito bites during breakfast. Breakfast was good. I could have put up with all the little things that weren't right about this place if we didn't have such a rude greeting. But she was reallly rude and made us feel like trespassers, and thats the last thing you need when you are a guest, paying for the privilege, on a romantic vacation, and her attitude stuck with me for the entire stay. I couldn't wait to leave.
- Official Description (provided by the hotel):
- The Inn at Kulaniapia Falls sits among 22 lush, natural acres, surrounding Hawaii’s largest privately accessible waterfall. The Kulaniapia experience is like no other, just 15 minutes from town, but completely away. Whether you come for relaxation, adventure or both, nothing quite prepares you for how much you find of each. Those seeking adventure are invited to sign up with the Kulaniapia Adventures team for a guided, 120 foot rappel down our namesake waterfall. Accommodations are provided in several asian inspired buildings providing accommodations ranging from standard/waterfall view rooms and family suites, to fully detached cottages and a Pagoda Guest House with a full kitchen. Enjoy a wholesome, locally sourced breakfast and the big island’s best coffee, all while enjoying the view of our namesake falls each morning. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Priceline, Cancelon, Hotwire, Agoda and getaroom.com so you can book your The Inn at Kulaniapia Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Inn At Kulaniapia Falls Hotel Hilo
- The Inn At Kulaniapia Falls Hilo, Hawaii