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Areca Palms Estate Bed and Breakfast
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Reviews (123)
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Reviewed September 18, 2012

We picked this place for location on the Big Island, close to good snorkeling for beginners at Two Step and also not too far a drive from Volcanoes National Park. Steve and Janice are two extremely knowledgeable and friendly people. The breakfasts are fantastic, great quality and variety of food, wonderful flavor, and the portions are big enough to get you started on your day without feeling stuffed. Great fruit plate every morning, wonderful juices and hot beverages, and the main breakfast course was to die for! Pancakes, waffles, homemade muffins and coconut syrup. My wife and I were in heaven!

The rooms were immaculate, comfortable, and very affordable. The entire house and grounds are spectacular - very well cared for and attractive. Their free snorkeling equipment is in good condition and great for those unsure how much they will like snorkeling. Take Steve's advice on the snorkeling -- he's obviously guided many a novice into a great adventure at Two Step.

Janice and Steve have great day trip planners ready for you at the house. They are good enough that if you have lost your tour book, you won't miss it. If you have a good tour book, their day-trip planners are a great suppliment. Janice and Steve really know the islands and gave us some great tips for other islands as well.

One real treasure is the other guests that come to Areca Palms. Steve and Janice get a lot of repeat customers (we hope to be in that category soon). But the other guests also have a lot to share, and breakfast conversation about things to see and do is a real bonus.

Areca Palms is an incredible value for travelers. The food and accomodations are top notch, and if you like meeting people and having a very nice breakfast with other great folks, you absolutely cannot do better than Areca Palms.

Jane and Matt from Arkansas send their best to Steve and Janice, and we the readers go to Areca Palms -- you'll love it there!

  • Stayed: November 2011, traveled as a couple
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3  Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
repeathawaii, Owner at Areca Palms Estate Bed and Breakfast, responded to this reviewResponded January 20, 2013

Thank you for the accolades. We enjoyed our visit with you and look forward to your return

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2012

We stayed 2 nights at Areca Palm B&B and had a great stay.
The house and garden are beautiful, very quiet, and the outside living room is a pleasant place to rest or just read a book. The room and bathroom were very clean and you have all you need.
Breakfast was very good (especially the breads!) and we even got great recipes from Janice.

Also, the B&B is ideally situated : close to Kona, Kehalakekua bay, lots of restaurants (try the wonderful Italian "Mi's" at 5 minutes from the house!)

I would definitely recommend to stay there!

Stayed: July 2012, traveled as a couple
4  Thank olivia_sei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven G, Owner at Areca Palms Estate Bed and Breakfast, responded to this reviewResponded July 1, 2013

Thanks for the kind words. Hop to seeyou again on your next trip!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2012

The estate is gorgeous. Beautiful lawn and a nice wood interior. Breakfast was art on a plate. We stayed for six days and every day Janice made something hot like waffles, pancakes or eggs. She also gave us great fresh fruit and Kona coffee. The other two BBs we stayed at on this trip only offered fruit and cold items. Husband Steve gave us great recommendations on places to go and every tip was spot on. He was pleasant to talk with and helpful. Unfortunately, we had some interactions with Janice that negated some of the great positives. She loaned my daughter a sweat shirt (nice) for a cool night, but when my wife didn't give it back first thing the next morning, she got snippy and insulting. One night I was having a courtesy cup of Chai Tea (a nice touch) and opened the refrigerator for milk and Janice told me I was violating state law by going into her fridge. She didn't complain about that when her husband got sick and we put the milk and fruit away in the fridge so it wouldn't spoil when she had to leave. She referred to us as "you people" and left my wife and I with the impression she wanted us out of the house as soon as possible so she could do her part time job and tidy the rooms. She even said she thought we brought a tree frog with us from the town of Volcano that somehow got into the wheel well of our car. We missed the customer is always right mentality from a good hotel, which is where we'll probably stay on our next trip.

  • Stayed: July 2012, traveled with family
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6  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steven G, Owner at Areca Palms Estate Bed and Breakfast, responded to this reviewResponded February 8, 2013

Thankk you for your kind words. However, we believe that there were some misunderstandings that led you tolessen our rating. The sweatshirt was loaned to your daughter because she did not bring anything warm to wear. Janice loaned her a piece of her personal clothing.When it was not returned the next morning Janice asked for it. This is not part of our general offering, to loan clothes to customers, so Janice asked for its return.
The refrigerator incident was clearly a misunderstanding on your part. When we introduced you and your family we told you that that refrigerator and kitchen were not for guests use. We offer a guest refrigerator for our guests. Yes, there was an emergency run to the hospital the next morning during breakfast. You took it upon yourselves to to clear the table. Thank you.
Your interpretation of Janices use of the term "you people" is not consistent with the hospitality we showed you. "You people" is used commonly in our country. What she stated was "We need to get you people on the road to explore the Island". It was not derogatory in any way. Perhaps this was a colliquial language phrase that you had not heard before.
An invasive frog called the Coqui Frog has invaded the Island. The frog is spreading around the Island by hitchhiking on cars. We were only pointing this out to you. It was certainly not to accuse you of spreading the frogs.
We did enjoy your familys stay here at Areca Palms and are disappointed that these minor issues were interpreted as ruining your stay. Come back and we will make it up to you.

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Reviewed May 18, 2012

We stayed at the Areca Palms B& B for two nights the first part of May. We knew it would be a nice place to stay because it is AAA rated, and when we drove unto the property, we were not disappointed, for it felt like we had arrived at an Hawaiian paradise, with the large expanse of green lawn, palm trees and banana trees. Janice and Steve gave us a warm welcome into their beautiful home that is also the Bed and Breakfast. We stayed in the Rose room which was lovely and very clean and comfortable. Janice reminded us to be careful of their beautiful wood floors, so we took off our shoes and didn't roll our luggage, but carried it in and out of our room. Each morning Janice served us a delicious and nicely prepared breakfast and they gave us helpful information about places to see on the Big Island. In the evening we enjoyed relaxing on the lanai that overlooked their lovely yard, and listened to the sounds of the birds and rain and watched the geckos on the railing. Overall we had a wonderful time here and would recommend it to couples who would enjoy a relaxing and comfortable stay in a beautiful environment.

  • Stayed: May 2012, traveled as a couple
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4  Thank SDV07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2012

In a residential area this b& b is very clean with spacious room and bathroom, nice light, near snorkeling, kona, botanical gardens... Breakfast was good too. Only problem was that the owner has a temper. She is mostly pleasant and helpful, but gets too easily annoyed and it led to a couple of unpleasant interactions.
If this doesn't bother you, then it's a fine place

  • Stayed: February 2012, traveled as a couple
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7  Thank cassieloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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