I stayed at the Wright Hotel because of business in the area. During my stay I had begged for 7 days to have a weather stripping repaired and it never happened. Also came back to my room on 3 seperate days without maid service.
Bottom line: expensive rooms, poor service and an inconsistent product equals a short drive back and forth from nearby Gillette, WY for a more appreciable stay.
On a footnote: The attached restaurant is amazing! The female chef is brilliant and her food could rival steaks served in DAL, HOU or NYC. If you're driving off of Hwy-85 to the Black Hills, stop and grab a steak - you'll be glad you did!