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“Good location”

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Best Western Plus Plaza Hotel
Ranked #1 of 8 Hotels in Thermopolis
Certificate of Excellence
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good location”
Reviewed January 27, 2014 via mobile

Stayed here one night while in town and it was very quaint. Very clean room, western decor, decent breakfast, helpful staff, and close to the hot springs. They have their own hot spring-fed hot tub as well.

Stayed January 2014, traveled with family
Helpful?
Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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565 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Rock Springs, WY
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 20, 2014 via mobile

Last minute reservations landed us this gem of a hotel. We ended up with 3 suites but it was worth the price! Super clean, newly refurbished and remodeled. Peeled pine furniture furnishings fireplaces with the dura flame logs already for you to light. Free WiFi and flat screen TVs located in the living room and the bedroom that have HD Direct TV. Mineral pool of 104 temperature saved us a trip and the expense to the local mineral pools in the State Park. Wonderful breakfast (included with stay) with lots of choices was a great way to start the day. Highly recommend this hotel. Additionally, it is a smoke free property which we really appreciated.

Stayed January 2014, traveled with family
Helpful?
Thank livinit2Ks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 13, 2014

This hotel is very nice. It's got a homey, cozy feel. The room was clean and comfortable. I wasn't there very long but the staff I met were friendly and efficient. I grabbed some goodies from the continental breakfast that were quite tasty. I will stay here again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leslie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casper, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 12, 2014

Fireplace in the honeymoon suite is log, but you are only allowed to burn a prefabricated "firelog" provided by the hotel, and only one at a time. So much for romantic ambiance and actual warmth from the fire. Also, mattress in this particular room was very hard and had a big lump in the middle.Windows are drafty, but this is to be expected from a national historic landmark building. Also, couch in living room portion of suite is NOT a hide-a-bed, so don't think you'll have a place for kids, other than having them sleep on floor. All of that said this is the better of the two hotel options in Hot Springs State Park, without a doubt. The other one, which I won't name, is right across the street, but most people describe it as "dumpy." It hasn't been renovated in forever and is overall a very musty, dated, and stained up hotel.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Carl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lander, Wyoming
Level Contributor
5 reviews
5 hotel reviews
Reviewed January 9, 2014

This renovated hotel is a gem and is located right next to the state Park in Thermopolis. Staff are very friendly. There is a thermal pool in the courtyard of the hotel, that is well kept and drained regularly. Located right on the river and right on several great walking and running trails.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank jngans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 2, 2014

We've stayed at a number of hotels in Thermopolis over the year but we keep coming back to the Plaza Hotel. We have always loved the unique layout of the rooms and hotel. Their large suits even have wood fireplaces! Location to the local swimming pools is the best in town. Their continental breakfast is always a treat with warm and cold food. Their own hot mineral water hot tub in the courtyard is great! Their a little on the expensive side but worth it when you figure the cost of breakfast. We would go out of our way to stay at the Plaza Hotel. I would recommend this hotel and have to many people. The one thing this hotel is missing that may be important to some people is that they don't have elevators to the second floor so you have two flights of stairs to climb. No problem with us.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skiers7702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
powell, United States
1 review
Reviewed December 15, 2013

had bad experience this time. water bad in bathroom with strong sulfur smell and taste made us sick. bugs in bathroom HAD PREVIOUS GOOD EXPERIENCE. was totally surprised this time that it was not as good. Will probably try another place near the hot springs and see if it is better

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel B, General Manager at Best Western Plus Plaza Hotel, responded to this review, December 16, 2013
Thank you for your review. I am sorry to hear you had an unfortunate experience during your stay with us! In order to ensure that further guests don't have a similar issue, we have contacted our health inspector to make sure that there is no issues with our water supply.

I hope you consider us again for your future travel needs. If I can be of further assistance, please don't hesitate to contact me at 307-864-2939.

Thank you,
Daniel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Plaza Hotel

Property: Best Western Plus Plaza Hotel
Address: 116 E Park St, Thermopolis, WY 82443-2440
Phone Number:
Location: United States > Wyoming > Thermopolis
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Thermopolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Plaza Hotel 2.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Thermopolis
Thermopolis Best Western

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