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Four Seasons Resort and Residences Jackson Hole
Ranked #1 of 7 Hotels in Teton Village
Certificate of Excellence
New York, NY
Level Contributor
64 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Superb!”
5 of 5 stars Reviewed January 3, 2010

We had the most fabulous ski trip because of the Four Seasons Jackson Hole. The service was beyond perfect. The entire staff went above and beyond making our stay more than perfect--from loaning me amazing demo skis when my personal ones were destroyed by the airline to assisting us in every way to help us get our boots on and off each time we were coming on or off the slopes. We needed a humidifier in the room, and it was sent up in record time. The service was impeccable, and the resort was stunning and well-maintained. The restaurants on site were just as superb.

Not to mention that the Four Seasons has the BEST location, the ONLY true ski-in/ ski-out resort in Jackson. You will not be disappointed! We cannot wait to return.

  • Stayed December 2009
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FromNYCtoTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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770 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
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English first
Salt Lake City, Utah
Level Contributor
2 reviews
5 of 5 stars Reviewed December 29, 2009

One of my favorite hotels in the world. This is a fantastic location and elegant room. Loved the bed most of all and the bathroom!! Large room with fireplace and comfortable seating. Wish the rates were lower, I would go more often!!

Stayed October 2008, traveled with friends
Helpful?
Thank JoJoDancer53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clarksville tennessee
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
3 of 5 stars Reviewed December 20, 2009

We booked under the American Express Fine Hotels and Resorts program. As part of the program, we were to get a room upgrade upon check in with space availability. Prior to booking, we called the resort directly regarding the room upgrade and were told which room we needed to book in order to be complementarily upgraded to the one we desired if it were available. So we proceeded to book the room. On check in, we asked the front desk clerk about our upgrade that was noted on the reservation, and she told us no they don't do that and we had already booked one of the highest rooms as she was not willing to upgrade us to the suite. A bit frustrating since the hotel was extremely vacant that week and the upgrade could have been accomplished!
Nightly turn down service only occurred on the first night we were there. One other night we called the front to ask for a pitcher of water that the turn down service brings and it took over a half hour to receive it. Turn down service did offer to come that night since it hadn't been the two previous nights, but by the time they were wanting to come in, it was nearly 10:00pm- much too late for turn down service.
Every day from the hours of 4:00am-6:00am there was so much noise outside on the slopes. Perhaps it was the regrooming of the trails as the constant beeping of the trucks kept us awake. It sounds like a lot of construction was occurring outside. I understood then why turn down service on the first day had brought the ear plugs, but then didn't understand why they took them away on the second day and never brought them back again.
Another absurdity is how can you pay in excess of $300 for a room on special and the hotel not offer complementary wifi in the rooms. The $15 per day charge was quite exorbitant.
On a positive note, the door greeters are quite friendly. Also the complementary Smores and hot chocolate poolside in the winter was a nice touch.
We travel frequently and stayed at a range of hotels. To pride themselves as being listed as a Fine Hotel and Resort, they are not living up to the minimal standard and don't think I'd return.

  • Stayed December 2009, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank lewis01utk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 29, 2009

And you know, I expected great at my first Four Season stay. Upon arrival at a sparsely populated hotel in its off season, I was informed that I would have to park in the ski lot down the hill or pay valet prices to park on property. Yes, it was a birthday of mine and I thought that wow, they really picked-up on this nice, small touch; a birthday muffin was on the counter. - nope. Looking closer, the card was addressed to some prior guest - who knows how long it had been there. Finally, the poor quality bath products completely dried-out my skin. I've had better products at Best Western. The bed was not bad but not outstanding either. Plus: nice size room; beautiful fireplace; clean - except for that muffin; staff friendly; location good for the ski hill/poor for downtown Jackson ten miles away. Overall, nice, but no fingerprint here as to the personal touch reputation.

  • Stayed October 2009, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank KennytheTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
florida
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 8, 2009

We stayed for 2 nights, after being in Yellowstone for 4 nights. I can't say enough good things about it. Even though the hotel is 6 years old, it looks brand new. Furnishings both in the rooms and in the public areas are elegant, yet reflective of the Western setting. Service is top-notch, and the pool area is lovely. We had read guidebooks who stated that the FS pool was inferior to the one at Snake River Lodge ... I would have to disagree after seeing both. We had dinner in the Westbank Grill, and though it was expensive, it was well worth the cost. I had an amazing 4 course dinner with wine pairings for $44. A great value when my husband paid $36 for the steak dinner (but it was an awesome steak!). If you are a skier, it is absolutely ski in - ski out.
I found nothing to dislike, and would highly recommend this hotel.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ksg1119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed September 21, 2009

We had pretty high expectations for our stay at the Four Seasons and I have to say, it exceeded our expectations! Wow, was it amazing. Although we have only stayed at one other Four Seasons resort, we have stayed at many other 4-5 star resorts around the world and this facility is definitely at the top. The service was wonderful, the room was luxurious, the pool/spa area was amazing. I really can't even come up with one complaint. We usually don't eat in hotel restaurants but even the restaurant for lunch, although empty, was delicious. We thought the value was great probably b/c we paid the stay 2 nights for price of one night special. Our wknd away from our toddler was relaxing and I felt totally pampered every minute of the stay from warm robe brought to me at the pool, the free room upgrade, right up to the champagne and chocolate covered strawberries sent to our room for our anniversary. Just amazing. Had some great meals in Jackson Hole- highly recommend Blu kitchen.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank wldtravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Level Contributor
137 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed September 1, 2009

Upon arrival we were upgraded to a huge suite. We had reserved a suite but not this one. It felt like home with a huge living room, dining room, kitchen, master bedroom and bath plus a powder room. It also had a terrace with a view of the mountains right outside. We were on the back of the hotel. The service was impeccable at all times. The food was delicious in all the restaurants and room service. There were also two fireplaces (gas) that made a wonderful atmosphere. The pool and spa were beautiful. We noticed lots of families and there is a kiddie area also. It must be truly beautiful in the snow.

Stayed August 2009, traveled as a couple
Helpful?
Thank Openstudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Residences Jackson Hole

Property: Four Seasons Resort and Residences Jackson Hole
Address: 7680 Granite Loop Road, PO Box 544, Teton Village, WY 83025
Phone Number:
Location: United States > Wyoming > Jackson Hole > Teton Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Teton Village
#1 Luxury Hotel in Teton Village
#1 Ski-In / Ski-Out Hotel in Teton Village
#2 Family Hotel in Teton Village
#2 Romantic Hotel in Teton Village
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Resort and Residences Jackson Hole 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Four Seasons Resort Jackson Hole Hotel Teton Village
4 Seasons Resort Jackson Hole
Four Seasons Teton Village
Teton Village Four Seasons
Four Seasons Resort And Residences Jackson Hole Teton Village

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