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“Nice stay after check in hiccup.”

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Four Seasons Resort and Residences Jackson Hole
Ranked #1 of 7 Hotels in Teton Village
Certificate of Excellence
Reviewed July 29, 2013

We had to change rooms after check in because the original room we were given did not meet our expectations, regardless of a call we made a week prior arrival to request another general area of the hotel. At first the front desk staff was a little resistant to change our room, but eventually everything was worked out for the better.The second room was perfect, with a great balcony view of the mountain, and a great in room fireplace for the cool evenings.

The Concierge Desk was one of the best resort desks that we have ever encountered in the USA. They gave us excellent advice on what to see and where to go in the Grand Teton & Yellowstone National Parks. They were also helpful in arranging reservations for rafting and other nearby Jackson Hole attractions. The front door staff/bell staff were excellent too. They were always prompt and courteous. The pool attendants were also great.

My wife and daughter said the resort spa treatments were excellent, but the waiting and post-treatment relaxation areas were a little overcrowded with not enough seats for all of the guests to sit in post treatment.

The hotel restaurants were good, but not really worth the price. Breakfast for 2 was usually $75. +. Even with the inclusion of a breakfast plan, the meal usually exceeded the package allowance for in restaurant or in room dining.

Overall our stay was comfortable and pleasant. The nearby Grand Teton National Park was magnificent.

Room Tip: Because the resort is in the mountainside ski village you need to understand that the ground/lobby f...
  • Stayed: July 2013, traveled with family
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3  Thank TVZoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSJac, Public Relations Manager at Four Seasons Resort and Residences Jackson Hole, responded to this reviewResponded August 1, 2013

Thank you for your thoughts and feedback we are happy to hear everything worked out in the end. I will be sure to share your kind remarks with the rest of the team and sincerely hope to welcome you back again soon.

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641 - 647 of 1,004 reviews

Reviewed July 24, 2013

loved this hotel. it was awesome. Location is beautiful and Jackson is amazing. They are awesome to kids.Pool is clean and hot tubs are perfectly located. Food service available at pool. Finding a room to hold 2 adults and 3 youg kids was a challange. Hotel worked with us and we brought air mattress for the kids as no rollaways (except for a toddler or crib) are available for a double bed room. Plenty of space.

Room Tip: Finding a room to hold 2 adults and 3 youg kids was a challange. Hotel worked with us and we brough...
  • Stayed: July 2013, traveled on business
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2  Thank Evan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSJac, Public Relations Manager at Four Seasons Resort and Residences Jackson Hole, responded to this reviewResponded July 29, 2013

We are delighted you enjoyed your stay with us and that we could make the experience memorable for your kids as well. Hope to welcome you back again soon.

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Reviewed July 24, 2013

The Four Seasons at the base of the Jackson Hole gondola offers first class service and is close the the outstanding hiking trails of the Grand Teetons and scenery was some of the best in North America. The service at this hotel was first class from the time you check in until you leave.

  • Stayed: July 2013, traveled on business
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1  Thank William F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSJac, Public Relations Manager at Four Seasons Resort and Residences Jackson Hole, responded to this reviewResponded July 29, 2013

Delighted you enjoyed your time with us and all the beautiful hiking right out our back door. Hope you come back to visit again soon.

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Reviewed July 23, 2013

My family and I recently spent four nights at the here. This was our second trip in two years for a summer vacation in Jackson Hole. In summary, they just get it right. The location is great and the accommodations are first rate. While it may be a fairly large hotel it never "feels" big. The rooms, common areas and restaurants are all extremely comfortable and in great shape. The artwork throughout is black and white photography of the area and Western artwork. The staff is overwhelmingly pleasant, responsive and personal. Our room was stocked with fresh fruit and personalized notes to our children with stuffed animals, child sized robes and slippers and old fashioned toys. The afternoon ice cream buffet was of course a bit with the kids as well. The doormen and valets greeted us by name and we never waited more than about 90 seconds to have a car retrieved. The spa is outstanding. It is one of the best we have encountered.

The cons are minor. The price is daunting but I challenge you to find a better hotel and setting. Asking someone to pay $18 for an internet connection on a several thousand dollar per night suite is irritating. The pool is a bit small and consistently crowded. Getting a chair can be difficult. The signature restaurant, the Westbank Grill, does not have its act together and needs new leadership. It had multiple challenges each of the last two years. Thankfully Jackson has many good food options.

  • Stayed: July 2013, traveled with family
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Thank MWise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSJac, Public Relations Manager at Four Seasons Resort and Residences Jackson Hole, responded to this reviewResponded July 29, 2013

Thank you for your comments. We are happy to know we were able to provide a fun family vacation for two summers in a row. We sincerely appreciate your business and will for sure take in to account all of your comments. We are looking forward to welcoming you back next summer.

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Reviewed July 18, 2013

I keep coming back to this spa when I go to Jackson Hole. Very quiet and cozy atmosphere with a warm fire in the waiting area and really delicious snack bars. I love how relaxed the atmosphere makes me feel - my stress disappears the second I walk in. The facials and hair treatments are especially nice. Definitely one of my favorite spas in the US.

Stayed: May 2013
Thank PetiteTexanTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSJac, Public Relations Manager at Four Seasons Resort and Residences Jackson Hole, responded to this reviewResponded July 29, 2013

Now that's what a vacation is all about, we are delighted to know we can provide you with such a peaceful experience. Thank you for sharing and hope you come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

If your aim is to go to Jackson Hole and the Tetons, The Four Seasons in Teton Village is certainly a hotel you should consider for your list. However, my opinion is that it is much too large a hotel to be a "Luxury" property. Additionally, I think it is very overpriced for what they deliver.
We were guests there for almost a week this summer, and for the same money we could have flown to Europe and stayed at a Luxury hotel.
If you are looking for a great mountain vacation in the summer, I would recommend Colorado: specifically either Aspen or Vail (including the Beaver Creek/Bachelor Gulch areas). There is better service, more options for things to do, and more options for Luxury Hotels.
The Four Seasons Hotels in Europe are much better, overall, than those in the US.

Room Tip: We had a "mountain view" for additional cost.
  • Stayed: July 2013, traveled as a couple
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2  Thank Art_lover_Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2013

I have always wanted to stay at a four season this was my first time. We stayed in the Jackson Hole four seasons in July,so I know it was the off season and the fourth of July weekend. We had a waiter that was really rude but the next night the young lady could not have been nicer and the cleaning staff would come really early and would be in the room when we got back from breakfast and made us wait outside till they finished. But the stay was fine just not great like I was expecting.

  • Stayed: July 2013, traveled with family
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3  Thank Taylor224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Resort and Residences Jackson Hole

Address: 7680 Granite Loop Road, PO Box 544, Teton Village, WY 83025
Phone Number:
Location: United States > Wyoming > Jackson Hole > Teton Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Teton Village
#1 Spa Hotel in Teton Village
#1 Luxury Hotel in Teton Village
#2 Family Hotel in Teton Village
#2 Romantic Hotel in Teton Village
Price Range: $398 - $1,954 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Resort and Residences Jackson Hole 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
4 Seasons Resort Jackson Hole
Four Seasons Resort Jackson Hole Hotel Teton Village
Four Seasons Teton Village
Teton Village Four Seasons
Four Seasons Resort And Residences Jackson Hole Teton Village

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