The one problem I had was the internet would not work with my Android based tablet. There was not time for the problem to be fixed between the time I reported it and I checked out. Ohterwise my stay at this hotel was fine.More
- Free Wifi
- Free Parking
The one problem I had was the internet would not work with my Android based tablet. There was not time for the problem to be fixed between the time I reported it and I checked out. Ohterwise my stay at this hotel was fine.MoreShow less
Dear Robert B,
Thank you for the review. I would like to make you aware that the internet issue is in the process of being fixed. We are hopefully going to be going to a new vendor to help resolve the issues we have. As for your stay we are happy to hear that you enjoyed it. We hope to see you again.
The property is well maintained overall, rooms are a nice size and the location is good. Hotel was quiet both times we stayed and access from room to parking lot was very easy. Front desk staff was friendly and helpful. On our way east, our stay included a breakfast coupon good for a choice of one of about 7 things from the menu. Our server, Brenda, was very helpful and attentive and it was nice to get a hot, fresh breakfast. On the way back home, the restaurant had changed over to offer a buffet-style breakfast. This also was good - plenty of hot and cold offerings; way better than many of the other "breakfast included" hotels we stayed at.
Thank you for the great review! We strive to be the best and are happy to hear we hit the spot with you. As for letting us know Brenda did a wonderful job we will make her aware of this. Can't wait to see you next time if you ever come to Sheridan again.
Usually this hotel is great....but this stay was not. The first room we were put in had no bedding or towels or anything. Next room we were moved to had a dirty bathtub in it. Restaurant the next morning not listening and food arrived under cooked.
Dear Cynthia B,
We are sorry that we did not meet your expectations and live up to our reputation. We hope you will stay with us again and have a delightful stay with us. If you have any concerns or questions please call me at 307-674-7421.
Hotel was easy to find. Staff on duty was very friendly and helpful. We ate evening meal in the hotel Restaurant. It was very good and reasonably priced. Breakfast was included with room and you got to chose from a menu and have it cooked to order. The bed was very comfortable and the hotel area was quiet. Will stay there again if in that area.
Dear Henry M,
Thank you for the great review! We are so delighted that you enjoyed your stay with us. We hope to see you again soon here in lovely Sheridan, WY.
Thank you again,
This night as we passed through Sheridan, WY changed my preconceptions about Best Westerns. Sure, it's not a new flashy hotel, but it was clean, quiet and comfortable. We really enjoyed being right on this very nice main street and enjoyed window shopping and checking out the many art statues on main street, even though it was after hours for actual shopping on a cool early April night. For simplicity, we headed back to the hotel for dinner and rather than eat in the resturaunt, we took them up on the offer to be served from the menu in the bar. We had a light and tasty dinner in this friendly atmosphere and with excellent service. I appreciated the TLC the bar tender showed for old records people had brought to share for the evenings music for Vinyn Night. And, the complimentary b-fast in the resturaunt in the morning was very good again... excellent, friendly service and we ate from a short but more than sufficient list of full breakfast choices. All in all, a very nice night overall.
Thank you for your review on our hotel. We are happy to hear that your stay with us was excellent. We strive to make our guest feel comfortable. For your next stay with us feel free to contact us at 307-674-7421.
Table service for breakfast is rare and a nice idea, but only if there is sufficient staff. Ridiculous wait times. Hire appropriate staff for occupancy rate. Also, there's no elevator and very limited handicap parking so even slight mobility limitations are not accommodated.
Dear Margaret W,
We are sorry to hear about the troubles you had at our hotel during your stay with us. We hope to see you again to give us another shot. With busy season we are vamping our staff to accommodate our guest. Please feel free to call me anytime with questions or just to set up your next reservation with us at 307-674-7421.