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“Good service!”

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Comfort Inn & Suites
Ranked #4 of 19 Hotels in Sheridan
Certificate of Excellence
Springfield, Missouri
2 reviews
“Good service!”
Reviewed August 12, 2014

I was concerned with all of the reviews I had read but my experience was very good. Amina was extremely helpful and worked with me concerning some special needs to assure that everything was great upon arrival. I appreciate the extra work that she did to make this visit very pleasant for two tired travelers.

  • Stayed August 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOMOJO2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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406 reviews from our community

Traveler rating
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    58
    25
    34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Durants Neck, North Carolina
Level 6 Contributor
523 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
Reviewed August 11, 2014

The town center is about a mile away so plan on driving to get to restaurants, they are not within walking distance. The hotel is nice – once you get past the front desk. We were not greeted with the warmest of attitudes – by more than 1 person. They should not be on the front line for customer service.
We had a fairly large room with 2 queen beds, was clean and brightly lit. The carpet looked relatively new. There was a refrigerator, microwave, coffeemaker, satellite TV, iron and iron board. We had a large dresser and desk, with free Wi-Fi.

The lighting was good in the bathroom. The bathroom counter was roomy; water pressure in the shower was strong.

The breakfast buffet is about as good as it gets with these cookie cutter hotels. On a scale of 1 to 5, I would give the breakfast a 2 rating.

Our room was on the back side of the hotel which overlook some kind of city maintenance facility. The town could be seen off to the right.

There is nice granite (type) vanity in the bathroom and granite shower surround. Noisy room at night with kids running around upstairs.

Room Tip: The back side of the hotel faces a city municipal public works facility, ask for a room on the front...
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank trflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed August 11, 2014

We arrived at the Comfort Inn after a very long road trip. We aren't picky about our hotel experiences...clean, safe, with a good bed, quiet rooms and a decent pool are usually all we require. It was safe, clean and had a decent pool.

The hotel sits alone on top of a hill, near a decent rest stop and there is a Subway a few steps away to get food. The pool was small but fine for my kids. We got the last 2 towels in the pool area and the "free cookie" platter was empty. Perhaps an occasional refreshing of the towels supply and cookies would be in order.

We didn't eat breakfast there so I can't comment on that experience (there is a very good Perkins restaurant in town for breakfast).

I'm not sure why Sheridan hotels are so expensive. This hotel was the most expensive of the hotels we stayed at on our 7-day trip and the price is in no way reflective of what you get. We had 2 beds that were double. That was okay since we have smaller kids, but geez...a double bed is NOT a queen bed so you should be prepared for being VERY close to your bedmate. The beds were not very comfortable...you could feel the springs inside the mattress and the pillows were not good. There is also only one sink inside the main bathroom so you have to get ready while others are using the bathroom.

The biggest problem with the hotel (and the reason we won't be staying here again) is the paper-thin walls. We are not light sleepers, but the noise we could hear in the room from other guests was ridiculous. You can hear everything...people talking, television noise, coughing and yes, even people urinating. Seriously. Imagine if we had neighbors who were actually noisy! Not sure who built this hotel but soundproofing is not cheap, so I doubt this problem is going to be fixed any time soon. For $170 a night, even "sort of" quiet is not a lot to ask.

I don't recommend this hotel and the fact that it costs less than most of the hotels in Sheridan means that we won't be staying in Sheridan again. It seems like the hotel owners there have decided that all rooms should cost close to $200 and that is absurd.

  • Stayed August 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank the3ds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 6 Contributor
432 reviews
241 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
Reviewed August 9, 2014

Looking at all the reviews - they are all over for this property.

It is a brand new property and we thought it was really nice. The rooms were clean and comfy and the staff were very accommodating with us for our stay.

Overall, I would return myself.

  • Stayed May 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank td397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casper
2 reviews
Reviewed August 7, 2014

Everyone around us had trouble with their reservations and were charged way in excess of original quotes. The rooms were not very clean. The pool could have been a bit warmer. The continental breakfast was really terrible. I would never recommend to anyone.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zürich
Level 4 Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 6, 2014

We have booked a room and have paid for it in advance. We got a confirmation with a reservation number. When we arrived at the hotel, the front desk manager said he didn't know anything about it and made us pay for the room twice. The next morning the manager came up with several excuses, but insisted, that we have to pay twice, although we had a confirmation number from Comfort Inn & Suites, as this is not a Wingate hotel anymore. Their behavior is nothing but illegal and I will take further action against this hotel. Otherwise I made only good experiences with other hotels from the Choice Hotels Group such as Quality Inn, Mainstay Suites and Comfort Inn & Suites.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Alec057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 1950 E 5th St, I-90 Exit #25, Sheridan, WY 82801-9674 (Formerly Wingate by Wyndham Sheridan)
Phone Number:
Location: United States > Wyoming > Sheridan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 19 Hotels in Sheridan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Wingate Hotel Sheridan

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