Our room had an A/C unit that didn't ever cool the room down. We called downstairs about this a few times with no action at all. It was a very average stay. I wouldn't choose this hotel in the future.
We really enjoyed our stay at this hotel, but it was the highest price hotel of several very nice hotels in which we stayed on our cross country trip. Check in was quick, room was clean with nice amenities, staff was helpful and friendly. Again the price was a disappointment.