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“Wonderful Stay”

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Comfort Inn & Suites
Ranked #5 of 19 Hotels in Sheridan
Certificate of Excellence
Reviewed September 24, 2011

What nice hotels this chain has. We check in and found the nicest young lady. She was very nice and helpful with info on the area. We found the room to be spotless (as always) and very roomy. It was quiet all night with no noise at all. Upon checking out the young lady wasn't near as friendly and maybe they need a bell at the front desk to alert the employee when someone comes up to check out. She was in the back and seemed a little put out that she had to wait on us at all.

  • Stayed: September 2011, traveled as a couple
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1  Thank Podunct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded October 3, 2011

Dear Sir/Madam,

Thank you for your great comments!

It was our pleasure to serve such great customers during your stay.

We look forward to seeing you in the future. Your home away from home will always welcome you!

Ahmad Jayadi, CHA

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (425)
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331 - 337 of 425 reviews

Reviewed September 19, 2011

I loved this place when we checked in. The staff were really great - from the desk to the housekeepers. The room was large, very clean, beds super comfortable. The only downfall was that the walls are paper-thin. I could clearly hear everything in the room next to us. Hallways were loud - every door slam was heard. I feel badly for the staff - this simply isn't their fault but I wouldn't stay here again because of this. Keep doing what you're doing - great service and clean nice place. Good luck!

  • Stayed: September 2011, traveled with friends
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2  Thank Kim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded October 3, 2011

Dear Sir/Madam:

Thank you for taking the time out of your schedule to share regarding your recent stay at our hotel .

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you.

Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 307-675-1101 Ext. 405.

Sincerely,
Ahmad Jayadi
General Manager
Sheridan Wingate By Wyndham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2011

Good room for the price. Front desk was very friendly.

  • Stayed: September 2011, traveled with family
    • Value
    • Sleep Quality
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1  Thank Slick40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded September 15, 2011

Dear Sir/Madam,

Thank you for your great comments!

It was our pleasure to serve such great customers during your stay.

We look forward to seeing you in the future. Your home away from home will always welcome you!

Ahmad Jayadi, CHA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2011

Had reservations for 5 rooms. Arrived at 6pm, rooms were still being cleaned. Desk clerk acted scared of housekeeper, didnt want to radio her to find out when rooms would be ready. Stayed here last year, hotel was in much better condition.

  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
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1  Thank rthrbcruzn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded September 2, 2011

Dear Sir/Madam:

Thank you for taking the time out of your schedule to share regarding your recent stay at our hotel .

I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you.

Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

If I can provide any assistance, don't hesitate to contact me directly at 307-675-1101 Ext. 405.

Sincerely,
Ahmad Jayadi
General Manager
Sheridan Wingate By Wyndham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2011

Very nice room; clean, well kept facility; surprisingly good breakfast; friendly, helpful staff.

The TV didn't work and the stool was clogged in the first room we were given, but the front desk person quickly moved us to another room where everything worked. While talking to other guests the next morning, we found out that a drug raid had occurred in the middle of the night, but we slept right through it.

Room Tip: We reserved the room on line and did nothing special to get it.
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  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
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1  Thank Motherroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded September 2, 2011

Dear Sir/Madam:

Thank you for taking the time out of your schedule to share regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.

Sincerely,
Ahmad Jayadi
General Manager
Sheridan Wingate By Wyndham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2011

Stayed for 1 night as part of a three week tour of the Wild West and Yellowstone and booked several months in advance using Trip Advisor comments. On a hill overlooking Sheridan and proved an excellent base being only 5 minutes drive from the town . First room we were given was too close to a noisy ice maker for comfort but the manager moved us quickly and happily to a room on the second floor that was quiet , clean and comfortable in size for 3 of us ( and $20 cheaper! ) Had a great evening meal at 1893 in town ( steaks were good. ) . Breakfast in the hotel next day was OK too. Overall had a warm feeling for Sheridan when we left. Would be happy to return in future.

  • Stayed: July 2011, traveled with family
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3  Thank EricBuffal0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 26, 2011

Dear Sir/Madam:

Thank you for taking the time out of your schedule to share regarding your recent stay at our hotel.

As a valued guest, your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We know you have a choice in hotels and we are delighted that you chose ours. We hope to see you again!

Sincerely,

Ahmad Jayadi, CHA
General Manager
Sheridan Wingate By Wyndham

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2011

The Hotel is quite secluded. The rooms are very clean and have a microwave. There is a laundary within. The breakfast was good, the Internet fast.














  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Dschuleila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wingatesheridangm, General Manager at Comfort Inn & Suites, responded to this reviewResponded August 23, 2011

Dear Sir/Madam,

Thank you for your comments from your recent visit with our Sheridan Wingate By Wyndham Hotel.

We appreciate the nice feedback. As service and cleanliness are the key to a great stay we are glad to hear we were top notch during your visit.

Once again,Thank you for the comments and we look forward to serving you in the future.

Warm Regards,

Ahmad Jayadi, CHA

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 1950 E 5th St, I-90 Exit #25, Sheridan, WY 82801-9674 (Formerly Wingate by Wyndham Sheridan)
Location: United States > Wyoming > Sheridan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 19 Hotels in Sheridan
Price Range: $68 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 66
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Also Known As:
Wingate Hotel Sheridan

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