We could have easily driven on to Billings-but no, I wanted to stop early in Sheridan,WY so we could relax, have a nice dinner and watch TV- DWTS and hockey to be precise. And yes, we could have booked Hampton Inn or one of the other hotels across the street, but no, I wanted to try a Wingate. Silly me thinking this could be a fun little detour. Guess what- this 5 year old property doesn't include NBC, CBS, ABC or FOX- outrageous for 2011 and for a Wyndham property! After all day driving, I had to sit on a hard chair in the lobby, for the ONE TV in the whole hotel that had these channels, to see only some of what I wanted to watch. My sore tailbone finally made me retreat back to my room where a grumpy HB was also complaining. I told the front desk (not their fault) that this seemed crazy to me. We travel all the time-even in third world countries, we have gotton the local channels. Local channels are vital for travellers to listen to crucial weather reports , and news, for their area. And yes, we can't be the only ones who want to lie down and watch TV in the privacy of our rooms and nightclothes. This property is on hill alongside the freeway, nearly everything else, including the town,restaurants, stores and other hotels are just across the freeway. I talked to management in the morning during checkout. You know the part- when they ask "How was your stay?" I told him I thought it was ridiculous and disappointing they could not provide these basic services for guests. He just smiled and said "I know. I know- we don't have it yet- it's on order. We have to get new TVs and then the cable services". He also never mentioned the 100% satisfaction guarantee the chain offers- I found that out myself by going to the main website. And management, or owner, don't even bother to attach some little canned response unless you can intelligently explain why the guarantee wasn't even brought up- or better yet- WHY NO LOCAL CHANNELS? No more Wingates for us- I don't have to bother to ask any other chain for basic TV. I'll stick with who I know.
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- Also Known As:
- Wingate Hotel Sheridan