We have stayed here many times on business and had great service with the previous owners. There were some very minor issues on other stays after new Owner came in, but nothing to make a big deal out of. This will be the last time we'll stay here, and will make sure to not stay at any other properties owned by this man.
First they had reserv. wrong regarding our pet. 2nd nite we asked if we could have 2nd chair in room. After 20 min they called us to say they had one for us. We had to go downstairs and pick it up ourselves - then it turned out to be a plastic chair from pool (you know the white ones that are about $5 at walmart).
Had to extend stay due to weather- so owner increased rm rate $20/nite without telling us, doubled base pet fee, and added add'l $150 "miscellaneous chg" for pet because we had to extend our stay. When I looked at final charges online, I phoned (pretty ticked off) and confronted about $150 chg. During very contentious conversation, owner yelled at me, lied flat out, and hung up on me after refusing to provide signed documention about "miscellaneous" $150 chg. I'm having my credit card company deal with them now.
Whatever you do, avoid this hotel !!!
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- Also Known As:
- Quality Inn Sheridan
- Comfort Inn Sheridan
- Sheridan Comfort Inn