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“very misleading website”

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Saratoga Hot Springs Resort
Ranked #1 of 5 Hotels in Saratoga
Certificate of Excellence
A TripAdvisor Member
“very misleading website”
1 of 5 bubbles Reviewed February 10, 2004

The Saratoga Inn's website is fabulous. The tee-pee-covered hotsprings holes look so lovely, candelit and cozy. The rooms look ruggedly handsome, so to speak, and the "amenities" seem quite luxurious. WRONG!

I've been to many bed and breakfasts and inns across the US, and this is, by far, the WORST inn I have ever stayed at. Let me begin:

The Room: The room is extrememly small. Yes, there are log beds, but they are not done very nicely and the carpet they rest on is old and dirty. There is no closet to hang a long coat or skirt or dress, so don't come with long things. (or use the hook on the wall). The lights were crooked and shades were teetering on their bases. The sink was extremely small, and the formica countertop was old, dated, and "icky." The beds did have clean linens, but left lots to be desired.

The Bathroom: The combo tub/shower was extremely small, and the tiles were cracked with several exposing the black "crud" that builds up over YEARS of not cleaning them. The toilet was dirty, the floor was dirty, and the towels smelled terrible.

The Hot Springs: The springs were hot, but in them, were floating huge gobs of algae and other plant life. I don't even want to think about what a drop of that water would look like under a microscope. The tee-pees were NOT lit at night, and the pathways to them were COVERED in animal doo-doo of every kind. Deer, rabbit, dog, and who knows---------piles everywhere! Some people had even stepped in it and wiped off their feet on the sidewalks near the entrances to rooms. The teepees were full of mold and mildew, and the cold wind of Wyoming was an unwelcome guest as one made his or her way to the water.

The Restaurant: The restaurant is quite understaffed. During dinner and breakfast, one watier scurried around to help everyone, and I must say, did a fairly good job. The food was quite delicious. It was the high point of a very sad place. The town leaves nothing to be desired as well.

Overall: It should be turned into a haven for fishermen and hunters who only want a place to lie down before the next day. It is NOT a romantic weekend adventure place. If my sweetheart were to take me there, I'd cry. And, the policemen in town like to give speeding tickets to "out of towners," another welcoming feeling.

don't go--for $100.00 a night in the winter, I can stay at the Broadmoor in Colorado Springs and be pampered in luxury, work out, and have clean water to bathe and swim in.

And as for the photographer and advertising company who shot the photos and made the brochures for this place--You're Good! 'Cause this place does NOT look like your advertisement.

9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Spa Manager at Saratoga Hot Springs Resort, responded to this review, May 1, 2004
I'm sorry anyone had a bad time both at the Saratoga Inn and in the town proper. Reading the poor review of the 11th it leads me to believe the writer does not understand small rural areas and did not explore the difference between real rustic and contrived rustic.Yes, WY is windy, and our natural hot pools do produce algae as they are not so overly chlorinated as to produce dioxin. This is generally not a problem as the algae helps the overall health of the water. The water is naturally heated by geothermal activity. Having stayed at the Broadmore in Co Spgs I found it to be difficult to get to by car, the pools overly chlorinated and artifically heated. The traffic and crime of Co Spgs is becoming an abomination. It is a veritable concrete jungle. We don't have that in Saratoga-not that we are totally crime free but one can still walk down the streets at night without fear. Yes, shopping is limited but our air is reasonably clean and a short drive will leave town lights behind and allow one to view nature at it's fullest. We are blessed to have wild animals of all types visiting us in our "natural" habitat after all we have encroached on theirs.Again, I am sorry you were disappointed by the wind, animals, real rustic surroundings, etc. And I should address one more thing--The only way to get the mildew off of anything is to use a bleach compound. With this approach we would not have tee pees. We could paint the teepees with a polyurthane coating but then they wouldn't be real teepees that rustle in the wind adding to the ambiance.
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266 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
Fort Collins, Colorado
Level Contributor
125 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 320 helpful votes
4 of 5 bubbles Reviewed February 24, 2003

We rented snowshoes in Laramie and drove to the Inn. It's a great lodge, with real western decor, and the cottage-like rooms that all surround the large, hot springs-fed pool are charming. The restaurant includes a nice micro-brewery and very good meals (the champagne brunch was exceptional) in a quiet setting. Chocolate chip cookies were delivered to our cottage door at bedtime, where we were in bed, watching a free movie (VHS) provided by the Inn. We were able to sit outside on the patio on a winter's night, before a large outdoor fireplace, after a dip in a private, teepee-covered hot springs hot tub. The stars were out and lit was romantic. Snowshoe opportunities were plentiful in the nearby Medicine Bow National Forest. The staff were very helpful and pleasant, and overall, we had a lovely experience.

13 Thank Satisfaction7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saratoga Hot Springs Resort

Property: Saratoga Hot Springs Resort
Address: 601 East Pic Pike Road, Saratoga, WY 82331
Location: United States > Wyoming > Saratoga
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Saratoga
Price Range (Based on Average Rates): $$
Number of rooms: 50
Official Description (provided by the hotel):
A Western Resort where rustic elegance meets the great outdoors. For centuries the healing waters of Saratoga’s mineral hot springs have renewed even the most weary of travelers. Come soak away your cares in our teepee-covered hot springs pools and 70’ mineral hot spring pool. Our amenities include western-style guest rooms and suites, a full restaurant serving freshly prepared meals, on-site Snowy Mountain Brewery & Pub with up to 10 craft beers on tap, the 9-hole Saratoga Public Golf Course, the Healing Waters Spa-which offers the “Spirit Journey” Signature Spa Treatment, flexible meeting space for conferences, meetings, weddings and reunions, guided/unguided snowmobile tours, fitness center, sport court and outdoor equipment rentals such as bikes, river kayak and tubes, jeeps, ATVs, snowmobiles, cross-country skis, and snowshoes. ... more   less 
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Also Known As:
Saratoga Resort And Spa
Saratoga Hotel Saratoga

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