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“Good family Hotel” 4 of 5 stars
Review of BEST WESTERN Outlaw Inn

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BEST WESTERN Outlaw Inn
Ranked #4 of 16 Hotels in Rock Springs
Certificate of Excellence
West Bend, Wisconsin
Level Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Good family Hotel”
4 of 5 stars Reviewed November 5, 2012

The hotel is a little dated as most of the traveldomes are. We did however like our stay. The room was comfortable and it was nice having the indoor pool that our family could swim in. In the morning there was a very good full breakfast with plenty of food for kids and adults

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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538 reviews from our community

Traveler rating
    265
    175
    62
    26
    10
See reviews for
137
181
50
102
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
San Antonio, Texas, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 3, 2012

Restaurant and breakfast were excellent, but the hotel staff and management were very un-accommodating making the overall stay very disappointing. If your looking for a great breakfast, this is your place... however if a pleasant and overly accommodating staff is important, look elsewhere!

  • Stayed November 2012, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 2, 2012

This mobility accessible room was located on a lower level inside the hotel complex, facing onto an inner courtyard that looked like it's used for receptions, etc. You have to use an elevator to access this level and it can only be operated by hotel staff. So you must call the front desk or restaurant and have someone meet you there whenever you want to come or go. They were always quick to respond though. The room was clean and quiet, although when the hotel has something going on in that courtyard it could be very noisy. The bathroom had plenty of room and I could pull in under the sink. The bed was about 7 or 8 inches higher than my wheelchair seat so I could not transfer on or off it. (My wheelchair floor to seat height is about 22 inches) I have encountered this problem at every hotel I've stayed at in the last few years. In my opinion, this issue makes a supposedly "accessible" room inaccessible and needs to be addressed.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank janno46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leadville, Colorado
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 15, 2012 via mobile

Room was great clean and quite. We were across from the pool and i was worried that it would be load but it was very quite. Hotel looks like a dive on the outside but is nice inside and clean. Staff was friendly and helpful. Restaurant is over price, however free breakfast is great and service was nice. Breakfast was better than you get at the traditional best western.

Stayed October 2012, traveled with family
Helpful?
Thank LeadvilleGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, Colorado
Level Contributor
202 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed October 15, 2012

As the name suggests, the Outlaw Inn has a cowboy motif. It's a little cheesy, but my room was clean and convenient, and the bed was good. It is a little threadbare and worn, however, so I'm thinking some refurbishment is in order.

There was a fair amount of drive-by and walk-by noise, but I was on the street side, so that may not be a problem elsewhere.

The service was efficient and pleasant, and a bar and restaurant are on the premises. The breakfast that comes with the room is a made-to-order, restaurant-made meal with substantial portions.

Most people stay in Rock Springs briefly when they are going from one place to another; the Outlaw Inn is fine for one night.

Room Tip: Ask for a room that doesn't front on the road.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank plainsrefugee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings, Nebraska
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 10, 2012

I had a little bit of sticker shock at paying over $100/night for a hotel room but the room was warm and cozy and very well kept even though the hotel is a little bit older than some. Breakfast was better than a continental type and there was plenty of good coffee in the room and available in the check in area. Very western themed and was a fun place to stop for the night.

Room Tip: We chose a room on the front side of hotel, the back side might be a little bit quieter.
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Shelley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 8, 2012 via mobile

When we drove up to this hotel during our cross-country trip, my first thought was, get back in the car and drive some more - it looked old, shabby and a little scary. So I checked Tripadvisor, and reviews were positive, so we stayed. Very good decision.

The place is older, but our room was very clean, kind of charming and had a lot more of the free stuff like amenities, cups, etc than any other hotel we'd stayed at on our way. Service was good, wifi worked. Very quiet. I slept like a baby.

Would definitely stay again.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Olga N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at BEST WESTERN Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Outlaw Inn

Property: BEST WESTERN Outlaw Inn
Address: 1630 Elk St, PO Box 1570, Rock Springs, WY 82901-4021
Phone Number:
Location: United States > Wyoming > Sweetwater County > Rock Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Rock Springs
#4 Romantic Hotel in Rock Springs
#4 Business Hotel in Rock Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Outlaw Inn 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Best Western Outlaw Inn is Southwest Wyoming's finest full-service hotel (locally owned and managed) with an AAA-3 Diamond rating. The award winning Open Range Restaurant (where hotel guests are served a free, hot breakfast) is popular with travelers and locals alike. The entire staff of the Outlaw Inn prides itself in offering the best in service and assistance to travelers. ... more   less 
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Also Known As:
Best Western Outlaw Hotel Rock Springs
Best Western Rock Springs
Rock Springs Best Western

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