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“Outstanding Staff in Rock Springs, Wyoming”

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Best Western Outlaw Inn
Ranked #3 of 16 Hotels in Rock Springs
Certificate of Excellence
Westminster, Colorado
Level 1 Contributor
3 reviews
“Outstanding Staff in Rock Springs, Wyoming”
Reviewed July 12, 2012

Our vehicle broke down and we were picked up by the front desk manager. She offered to give us a ride to Wal-Mart before her shift was over. The food was delicious at their restaurant and I could not believe the breakfast that they prepare for you and its free. I loved the way they decorated the room.

Room Tip: Rooms closer to the pool and lobby are quieter than by the stairs and door because you can hear peop...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacqueline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Washington DC, District of Columbia
Level 4 Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed July 11, 2012

This hotel was rated with two and a half stars on Priceline and, compared with other similarly rated properties, I was not impressed. It is not that they don't have all the amenities you would expect it is just not a particularly pleasant place to stay.

Part of that comes from the fact that the area around the hotel is very industrial with large truck stops next door and the interstate behind. There are several family style restaurants nearby, such as Dennys, but the area is not pleasant. I was given a room that faced the road and had a motel-style outside door facing a truck stop and next to the hotel's liquor store.

The room itself was pretty small and, if you wanted any privacy you needed to close the curtains so it was quite dark. These two elements combined to make it feel somewhat claustrophobic. The fittings, bed, desk, AC, towels etc. were all good and worked as expected. I was concerned that I would be woken up early by the noise of trucks as other reviewers have mentioned but that was not a problem - maybe because it was a Saturday.

Other reviewers praised the breakfast but I did not get to try it. The restaurant seemed to be under construction and, when I went to the dining area there was a line of 13 people waiting to get in. This may show how great the food is but I was not able to wait.

I was assigned the hotel in a "name your own price" deal at Priceline and, if I was visiting Rock Springs again, I would be happy to repeat the experience at the same low price but I would hope that you could get a better room elsewhere if paying full price.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Born_Old
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, CA
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2012

Found ourselves here on our way to Jackson Hole, WY. The restaurant was really good and the staff for food and hotel were all great. It is an OLD hotel so if you have crawling children be prepared to lay sheets on floors but that being said for a very old hotel it seemed like it was reasonably well kept up. I would prefer to not stay there again, just bc I like newer hotels when traveling with children, but dont have anything super negative to say. It is what it is: old hotel that has not been updated but is well kept, with very nice staff and cheap prices.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cammycam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level 4 Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 12, 2012

Stopped over for one night. The service and accommodations were both great. Has a neat "cowboy theme" throughout. The indoor pool was nice, but no hot tub. (They have plenty of room , would it really be that hard to install a hot tub???) The free breakfast in the morning in the restaurant was great. Lots of choices and made to order.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PanthersFan510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellwood City, Pennsylvania
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 31, 2012

This was not our first choice of hotels to stay in the area, BUT, to our surprise it turned out to be an excellent property. Not only were the rooms clean, up to date, comfortable and quiet, but again to our surprise, breakfast was a home cooked meal in their restaurant made to order. Happy hour was another surprise with snacks as well as all bar drinks which were all complimentary. This motel is definitely underrated. Would stay again if in the area.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
northern california
Level 6 Contributor
152 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed April 11, 2012

Very nice lobby but the room not so good. Tiny, cramped and very dated, in fact pretty banged up. Definitly needs a facelift! Breakfast is served in their nice restaurant and is good. Have specific items cooked to order. The worst room and the most expensive of our trip. I'd check elsewhere.

  • Stayed April 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zimms4golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
colorado
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 19, 2012

I stay here often since work brings me to Rock Springs. This place has a restaurant, a saloon/liquor store, a pool, and plenty of truck parking since it's across from a truck stop. Even being close to I-80 and a truck stop, it's very comfortable, clean, and the staff is very friendly and helpful. They have a free breakfast which is great because it's not continental, which a lot of other hotels seem to offer these days. There are plenty of choices for food within a minute or two walk.

Room Tip: Get an inside room if you want to be by the pool or need quiet in the morning. Oilfield workers like...
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank softballguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwoutlaw, Owner at Best Western Outlaw Inn, responded to this review, May 10, 2016
Thank you for writing a review of your stay at The Best Western Outlaw Inn ……….. a while ago! In reviewing our Trip Advisor site – we noticed, for some reason, a response had never been sent your way ~ Our Sincerest Apologies. We appreciate your taking time to send us your thoughts and we do hope you’ll stop in again to stay at the corner of I-80 and WY-191. When you do ~ You'll be pleased to see our work over the past 6 years as we've spent a great deal of time (and $$$!) "renewing" this grand, full-service property. The Outlaw Inn & The Open Range Restaurant – both 2015 Trip Advisor Certificate of Excellence Award Winners – along with our famous Outlaw Saloon are celebrating 50 years in 2016 ~ Please come by and help us celebrate!
Until then………Happy Trails to you and yours.
Mark D. Anslemi
Owner & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Outlaw Inn

Property: Best Western Outlaw Inn
Address: 1630 Elk Street, PO Box 1570, Rock Springs, WY 82901-4021 (Formerly BEST WESTERN Outlaw Inn)
Phone Number:
Location: United States > Wyoming > Sweetwater County > Rock Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Rock Springs
#4 Romantic Hotel in Rock Springs
#4 Business Hotel in Rock Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Outlaw Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Best Western Outlaw Inn is Southwest Wyoming's finest full-service hotel (locally owned and managed) with an AAA-3 Diamond rating. The award winning Open Range Restaurant (where hotel guests are served a free, hot breakfast) is popular with travelers and locals alike. The entire staff of the Outlaw Inn prides itself in offering the best in service and assistance to travelers. ... more   less 
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Also Known As:
Best Western Outlaw Hotel Rock Springs
Best Western Rock Springs
Rock Springs Best Western

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