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Holiday Inn Express Hotel & Suites Rock Springs Green River
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Reviews (168)
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Reviewed August 18, 2010

We picked this hotel because it was number 1 on trip advisor. Sure it's a brand new hotel, but what surprised me was how off the reviews were. to start off the staff was rude and uncaring. The room was nice and spacious but you could hear the people next door, not only could you hear them you could understand everything they were saying and they weren't even screaming, goes to show you how paper thin the walls are. We travel with ear plugs and I don't normally need to use them but in this NEW hotel, I needed them in order to drown out the noise fromt he other room. They talk about a full breakfast, not true. It's your regular continental breakfast.

  • Stayed: August 2010, traveled as a couple
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Thank lupe50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2010

Gorgeous decor, newly opened hotel. Stayed on business. Enjoyed the free breakfast, comfortable beds and welcoming staff. Would definitely stay there again.

  • Stayed: May 2010, traveled on business
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Thank triton81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2010

This place is brand new. Very clean, spacious rooms with a fridge/microwave, internet, 24 hr indoor pool/fitness room, breakfast with lots of choices included.

  • Stayed: July 2010, traveled with family
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Thank dxdt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 26, 2010

The Holiday Inn Express in Rock Spring opened just six weeks prior to our visit in June 2010. Thus, the entire place was bright, shiny, and spotless. We arrived at the Rock Springs airport and arranged for the shuttle (which is shared with the Holiday Inn across the way) to pick us up and take us to the hotel.

Upon arriving, we were greeted by two very friendly staff members at reception and were checked in speedily. The lobby area is medium-sized and connects with a small room containing computers with internet access. Also connected to the lobby is a larger breakfast room. In the morning, the breakfast counter is well stocked with bagels, cinnamon rolls, eggs, juice, coffee, cereals, yogurt, and several other items which I'm forgetting since we just grabbed some bagels to go, using the convenient take-out bags provided.

On the way from the lobby to the rooms, my friend commented on the colorful carpeting, which is an eye-full with swirls of purple, blue, and other colors. I wish I had taken a photo so I could really remember it. I'm not sure the decor will stand the test of time, but it sure livens up the atmosphere.

Our room was terrific with a well-lit large living space including the standard desk, TV, dresser, and closet. Wireless internet access is free and was working great while we were there. The view from the second floor was a dreary parking lot and building next door, but this was not a surprise given the location. I don't think the beds had been slept in before; the mattresses were perfect and the linens very comfortable. Both firm and soft pillows are provided (and labeled) so you can almost certainly get a good night's sleep here. Bathroom included the standard HI-Express fixtures and good water pressure for the shower.

Having stayed at the older Holiday Inn across the street before, I definitely prefer the HI-Express over it. The rooms are in much better shape and are *much* quieter than the ones with the paper-thin walls at the older location. This will definitely be our preferred stop for future trips through the area.

  • Stayed: June 2010, traveled with friends
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Thank PlazMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2017
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  • Stayed: June 2017, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Holiday Inn Express Hotel & Suites Rock Springs Green River, responded to this reviewResponded June 26, 2017

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