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Quality Inn
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Reviews (203)
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132 - 137 of 203 reviews
Reviewed June 22, 2013

This motel offered everything we needed. Room was clean, the bed was very comfortable and the shower was very good. Fridge, microwave and an iron were all in good working order. An adequate breakfast with a reasonable choice. Staff were fine so no issues with the service. Only a couple niggles, the door was very stiff (rm 139) and the safe was locked. These were reported so I hope they get fixed. Overall a pleasant visit and we would definitely stay again.

Stayed: June 2013, traveled as a couple
2  Thank brianandteresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this reviewResponded June 25, 2013

We appreciate you taking the time to complete a review of our property. We are very glad that you had a good stay and we were able to provide everything you needed. Thank you again for your review. We hope to see you again next time you are in the area.
Sincerely,
Trish Green

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

Everything was fine at this location except the price. It was too high. We paid $100 for a pretty basic room in what used to be a motel court that has been reincarnated as a Quality Inn. Yes, the price is competitive with other more upscale hotels in the area, but still too high for this kind of property.

For the record, the room was clean and comfortable; there was an afternoon happy hour featuring free drinks for guests, and an adequate continental breakfast served in the morning.

I might stay here again, but only if the rates are lower. We have stayed in much nicer hotels in Wyoming while driving through, and have paid $20-$25 less per stay.

  • Stayed: June 2013, traveled with family
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1  Thank furnmtz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this reviewResponded June 25, 2013

Thank you for your review. We are sorry you were slightly disappointed during your stay. We appreciate you completing a survey for us. We are glad you enjoyed the complimentary cocktails and the breakfast. Hope to see you again if you are in the area.
Sincerely,
Trish Green

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Reviewed June 8, 2013

My wife and children, along with her grandparents, stayed in two rooms for one night. Everything was ideal. Clean, every amenity we might want, great in room coffee, convenient and priced fair. The breakfast was one of the best we have had when provided with the room. While this is an older property, it was well maintained and appeared recently renovated. We prefer outside access to the rooms in the style of older motels. And this motel had outside access to the rooms. There was a pool but appeared locked off the night we were there. We would go back and would recommend it.

Room Tip: We travel with out well behaved dog. They accepted pets for a modest pet fee.
  • Stayed: June 2013, traveled with family
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Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this reviewResponded June 10, 2013

Thank you for your review. We are glad you enjoyed your stay and that the room was clean and you enjoyed breakfast and the other amenities. We hope to see you again the next time you are in the area!

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Reviewed May 1, 2013

this hotel is older but very charming, park your car at your door, nice spa, free drinks at the social hour is a pre, also a very good breakfast,
all people who worked there were very friendly,
next year we come aqain

  • Stayed: April 2013, traveled as a couple
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1  Thank zoefke1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, Manager at Quality Inn, responded to this reviewResponded May 15, 2013

Thank you so much for your review. I really appreciate you taking the time to share your good experience at our hotel. We look forward to seeing you next year!
Sincerely,
Trish Green

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Reviewed April 25, 2013 via mobile

I never write reviews, but this hotel was a bad experience for us. First of all, we have stayed at Quality Inns all over the US and never had any problems. With that said, here are the things we experienced in Rock Springs, Wyoming. It was very dusty, including the carpet. The furniture looked like it was used or very abused. Microwave had seen better days and was dirty. The toilet was not clean. Shower head was not tight and soaked my husband when he turned the shower on. The windows were filthy. On a good note... the beds were comfy. We decided to stay as we were exhausted. The next morning we spoke to the day manager and told her our story. She was great and wrote down every complaint, then took $20.00 of the bill. Quality Inn really needs to look into this hotel, it disgraces their fine hotel chain.

  • Stayed: April 2013
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Thank Barb G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, Manager at Quality Inn, responded to this reviewResponded May 15, 2013

Thank you for your review. I appreciate you taking the time to alert us again of the problems you experienced. I am sorry that your room was dusty and that the shower head was not installed correctly and soaked your husband. I am glad you found the beds comfortable. I wish we could have had the opportunity to fix these problems for you and they happened. I have gone over this with the housekeeping staff.
Sincerely,
Trish Green, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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