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“I've been staying here all year.”

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BEST WESTERN CottonTree Inn
Ranked #2 of 18 Hotels in Rawlins
Certificate of Excellence
Westlake, Louisiana
1 review
“I've been staying here all year.”
5 of 5 bubbles Reviewed December 31, 2013

To Perky51, I'm one of those many refinery workers that stays here , sorry to inconvenience u but this is where our company puts us at. I've lived in and out of hotel rooms for 10 years now and this is the BEST staff I've ever dealt with. The beds are awesome. The housekeepers are excellent at keeping my room spotless. Oh and about one of us refinery workers breaking into ur car, I call total bs on that! I've had my 2009 Chevy Silverado up here since march, and I leave it unlocked with keys in ignition and haven't had a single thing taken. I was standing outside one night smoking and was told by Tony the receptionist I was selling drugs. Some old lady , probably you, told him u were in fear of our personal safety. I have never been arrested, and have been working 7/12's for 14 years now. Sorry if that scares u. Why don't u go work in Compton like I did and tell me if Wyoming scares u. You obviously are not married anymore because any real man wouldn't put up with ur never satisfied a$$ Go complain about something else somewhere else u old dried out bag. Have a nice day witch.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trashyrefineryworker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

406 reviews from our community

Traveler rating
    195
    129
    48
    21
    13
See reviews for
130
135
33
72
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Swedish first
  • Any
English first
Freeman, United States
1 review
3 of 5 bubbles Reviewed December 10, 2013

This hotel is a bit dated, but very clean. The rooms are nice, and don't look too dated, and my room had a microwave and fridge. My only complaints would be that the best western reservations line did not communicate fully with this hotel, which took more check-in time. Also, the $130 a night seemed a big higher than surrounding hotels.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lance L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canon City, Colorado
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed November 29, 2013

Out in the western US the Best Western Hotels are awesome! They always give youi a big welcome and they always have a good breakfast before you leave. Beds are comfortable and you can earn points to get a free stay!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Swimmer0319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LOGAN
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 23, 2013

I travel a lot on business and I have certain things that I require in every hotel: a desk, high-speed wifi, an in-room refrigerator and microwave, a business center, and an on-premises laundry. The Cottontree has all of these things. I especially appreciated that the desk had an adjustable office chair and that the laundry had multiple machines in a room only accessible with a hotel key. My only complaint was that the in-room refrigerator didn't have a freezer compartment. I like to buy frozen dinners and heat them in my room instead of eating in restaurants all the time. But without a freezer compartment, I couldn't do this. I like being in a second-floor room, but with all the equipment I have to bring with me on my business trips, it would have been nice to have an elevator.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ELAINE T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, United States
2 reviews
5 of 5 bubbles Reviewed October 29, 2013

Nice clean hotel with friendly staff. the rooms are clean and spacious and breakfast is served hot and early so you can get up and get going. Would highly recommend this hotel if you are staying in the area or just passing through.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Francis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen B, Manager at BEST WESTERN CottonTree Inn, responded to this review, November 4, 2013
Dear Francis M,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feeback. Be telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please dont hesitate to contact me at 307-324-2737.

Thank you again for taking the time to complete the survey. We appreciate your loyality to our brand.

Sincerely,

Carmen Bartow
Assistant General Manager
BEST WESTERN CottonTreeInn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, United States
1 review
5 of 5 bubbles Reviewed October 18, 2013

The hotel staff was great. The room was new and nice. This has the best bed I have ever slept on. I wish every bed was this soft, every comforter this cozy, and every pillow this comfortable. I would definitely stay here again! I would sleep here every night if I could.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen B, Manager at BEST WESTERN CottonTree Inn, responded to this review, November 4, 2013
Dear John T,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 307-324-2737.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Carmen Bartow
Assistant General Manager
BEST WESTERN CottonTreeInn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 17, 2013

My family and I were passing through the state, and needed a sudden place to stay the night. We ended up in Rawlins (to us it seemed like a little sketchy town, cops were everywhere, had people pulled over, searching cars, there was even 2 squads in front of this motel) Anywho, we needed to stop for the night, as we had our 15month old.
The staff was extremely nice. I believe his name was Tony. Instantly gave us a discount without even asking. Although the price was high to begin with, $138 I believe, with discount $118 for a Sunday night. I found odd.
At first I loved how there are MANY entrances to the building. But in saying that, I soon found out (although they seem to need a key card to get in) you really don't, they are constantly open.
The room was very clean, shower was hot. And they had microwave/fridge. Which helped with our starving child. Now the best part were the BEDS. OMG I was in heaven, seriously the most comfortable hotel beds I have EVER slept on.
Breakfast was hot, yummy, fresh, and had many options.
Overall we were very satisfied with our stay. I wish it was a bit less expensive since it was a quick over nighter passing thru.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheewyBrooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmen B, Manager at BEST WESTERN CottonTree Inn, responded to this review, November 4, 2013
Dear Cheewy Brooke,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked and disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have corrected the locks on the doors, and I am thrilled you loved the new beds and the breakfast. We stay competetive on our pricing with our local area competition.

If I can be of assistance in the future, please don't hesitate to contact me at 307-324-2737.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,

Carmen Bartow
Assistant General Manager
BEST WESTERN CottonTreeInn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN CottonTree Inn

Property: BEST WESTERN CottonTree Inn
Address: 2221 W Spruce St, Rawlins, WY 82301-5149
Phone Number:
Location: United States > Wyoming > Rawlins
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in Rawlins
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN CottonTree Inn 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Our Rawlins hotel is a clean, comfortable hotel off I-80 in Wyoming and located close to North Platte River, a favorite for fishermen. We're located near Sinclair with easy access to the town and the top destinations in that region. We're right off I-80 and one of only three full-service hotels in Rawlins, Wyoming. Halfway between Salt Lake City, Utah and Denver, Colorado, just four hours each way, we provide guests with a truly convenient location. Located near Sinclair Refinery, business and leisure travelers alike enjoy the amenities at our Rawlins hotel. An onsite lounge with a dinner menu makes it easy to enjoy delectable meals without traveling far. The indoor pool and hot tub is an idyllic place to kick back after a long day. Pets are welcome here. We understand that you want to feel right at home while traveling. The local Rochelle Ranch Golf Course is a must for guests who want to work on their swing. Music in the Park is an exciting event happening weekly during the summer months and is fun for the whole family. The Carbon County Fair is an exciting event that brings guests to our Rawlins hotel from around the region. However, many guests prefer spending the days at Saratoga Hot Springs which is free and open year-round. At our Rawlins hotel, cleanliness, comfort and service is our foundation. Each staff member is dedicated to ensuring guests are well cared for. Enjoy luxury bedding, spacious rooms and great decor. The comfort of our guests always comes first, and we'll do our best to accommodate you if there's anything that might make your trip even better. Just ask, and staff members will go above and beyond to ensure your satisfaction. Book your stay at BEST WESTERN CottonTree Inn to take advantage of the best service in town! ... more   less 
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Also Known As:
Best Western Rawlins
Rawlins Best Western

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