Wow. I really miss the old manager. (Justin?) I had stayed here last fall & was really impressed with the cleanlines of the rooms & the personal service offered by the manager. On this last stay, the rooms were not as clean, but they were not filthy either. The place had seemed to have lost it's polished look. The biggest surprise however, was the rate increase of $25. I asked the clerk to check my history to see what I had paid last time I was there & she verified that it was indeed much lower a few months ago. She explained that management had made a rate increase. (wow). I had always looked forward to staying at this hotel when I was out west so I agreed to the higher rate. I continued on further west the next day to California. On my way back, after completing my business, I stopped here again to get a room for the night. Now my room was yet another $5 higher than a few nights ago!! I once again asked the clerk to check my bill from the other night & she explained that the other clerk had charged me an incorrect rate. Now the rate was $30 higher than last fall. At these prices, I will stay at one of the higher end hotels just one exit down from this one. I feel this huge rate hike is just more than the room is worth. Maybe if the old manager was still there & you felt as though you were welcome instead of just another booking. No more for me.
- Official Description (provided by the hotel):
- Experience Rawlins, Wyoming through the affordable comfort of Pronghorn Inn & Suites. Our rooms feature premium bedding, free wireless internet and a hot continental breakfast. Conveniently situated off Highway 80. Complimentary local and long distance calls. ... more less
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