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“OK place”

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Best Western Pinedale Inn
Ranked #2 of 5 Hotels in Pinedale
Certificate of Excellence
Reviewed October 29, 2008

OK motel , lovely area.

Typical BW room, comfortable, clean, expensive, good breakfast offered.

Pinedale is full of gas field workers and rigs with resultant traffic and congestion , but is the epidemy of Wyoming- huge vistas surrounded by mountains, nice folks.

  • Stayed: October 2008, traveled on business
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1  Thank rdweary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 - 215 of 223 reviews

Reviewed June 28, 2008

Travelling down Highway 89 from Yellowstone National Park, there are not a lot of options for accommodation. We went a couple of miles past the south junction of Highway 89 into Pinedale as we thought there would be more options there,
we hadn't pre-booked as we didn't know where we would be for this night.

Spotting the BW my friend and I went to enquire if there was a vacancy. We both heard the rate and agreed to take two rooms.
On checking our receipt we found out we had misheard the rate. We both had heard $49.95 which we thought cheap, but it was in fact $149.95 which we thought very expensive for a small town BW.

Our room was the usual standard BW, two beds (which were very comfortable), tv, clean and plenty of towels and toiletries. Our friends room however, was not made up, so we had to go back to the lobby for another room. This one was further down the hall and they had very noisy neighbours, so they weren't impressed.

Complimentary breakfast was included in the rate and this consisted of cereal, juice, toast, muffins, fruit, coffee, tea etc. Free internet access is available in the lobby.

As it was Sunday a lot of restaurants were closed, but the checkin lady recommended the Stockyard just down the road in town and we enjoyed a good meal there - although the service was slow as thety were busy.

  • Stayed: June 2008, traveled with friends
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Thank AngelaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2008

I have stayed at the Best Western in Pinedale many times; however, I don't think that I'll be staying there again. Don't get me wrong. The rooms are decent enough, they have a swimming pool, and the continental breakfast is not bad. It's just that their customer service is a little lacking. Allow me to explain my most recent problem.

I travel to Pinedale about once a month for work. I've always stayed at the Best Western. For my last trip, I booked two rooms (one for myself and one for a co-worker) through a well-known travel website. When I booked the rooms, the cancellation policy stated that I had to call the hotel by 4:00 PM on the day before my arrival to cancel the rooms or I had to pay the full rate for one night. Unfortunately, I had to cancel my trip due to bad weather. I called the hotel at about 3:55 PM on the day before my arrival to cancel both of the rooms. However, I was put on hold while the desk clerk. By the time the clerk picked up the phone, it was after 4:00 PM.

The clerk recognized that my reservation should be cancelled with no consequence. However, since it was past 4:00 PM, the computer system had already locked the reservation and a manager was required to unlock the reservation. The manager had already left for the day and I was told that the manager would call me in the morning.

The manager did call, but refused to cancel my reservation telling me that I had not met their cancellation policies (even though I did meet their cancellation policies - barely) and that I would be charged the one night penalty. I tried reasoning with the manager telling him that I had stayed at the hotel before and I had plans to stay there in the future, but the manager would have none of it. As such, I will not be staying at this place again.

To be fair, the hotel itself is a decent place. Pinedale is an expensive city to find a room in. The Best Western does a decent job at giving you a decent room at only a slightly expensive rate.

  • Stayed: December 2007, traveled on business
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2  Thank flyfishing11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
873
Reviewed June 12, 2004

Another standard Best Western. Nothing out of the ordinary - felt like i'd stayed in this hotel room a hundred times already. You might want to check around the other hotels for a better rate - this was pretty expensive for what is a very quiet location.
The Stockman's restaraunt in town is a good place to eat and see the locals.

9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2017
Google Translation

  • Stayed: August 2017, traveled with friends
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Thank Jasmin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2017
Google Translation

  • Stayed: August 2017, traveled with family
    • Location
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Thank silvia b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2016
Google Translation

  • Stayed: August 2016, traveled with friends
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Thank Mats W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Pinedale Inn

Address: 864 W Pine St, Pinedale, WY 82941
Phone Number:
Location: United States > Wyoming > Pinedale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Pinedale
Price Range: $87 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pinedale Inn 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Mini-Refrigerators and Microwaves in Every Room ... more   less 
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Also Known As:
Best Western Pinedale
Pinedale Best Western

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