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“Poor to Average”

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Hilton Garden Inn Laramie
Ranked #1 of 19 Hotels in Laramie
Certificate of Excellence
Reviewed February 14, 2013

The check-in clerk made me wait for several minutes while she completed a telephone reservation. The heating system in the room was noisy, and required some manipulation to achieve proper warmth. The shower-head bracket was broken and had to be replaced, after I reported the problem. The bathtub drain was very slow.

Room Tip: Stay at the Hampton Inn up the street.
  • Stayed: February 2013, traveled solo
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Thank Nick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded February 19, 2013

Thank you for taking the time to bring to our attention some troubles you had during your stay. We appreciate your feedback regarding the wait time at check-in which has been added to our training tools for the front desk as we want all guests, both calling in or checking-in, taken care of in a timely matter. We have also replaced the shower bracket and checked out the shower drain along with putting in a new thermostat in the room and adjusted the fan in the AC unit to make sure that the fan sits level and doesn’t make any vibrating noises. We do appreciate all your feedback as we want to make sure all guests are 100% satisfied. Please also accept our efforts in compensating you for your troubles.
Thank you!

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547 - 553 of 655 reviews

Reviewed February 4, 2013

This hotel is clean and the staff are extremely friendly. We were welcomed by name, even before we reached the desk, and greeted with warm cookies. During our dining experience, the hostess took special care to explain the available egg selections to my kids making sure they knew that omelets and scrambled eggs were made to order. After the kids filled their plates at the buffet, she brought over their chef requested meals.
The mattresses have comfort zones and the junior suite we stayed in was spacious with a refrigerator, microwave and a pull out couch. This hotel is conveniently located near the stadium and the ice rink. This is also within walking distance of restaurants.

  • Stayed: January 2013, traveled with family
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Thank momofsportsplayers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded February 7, 2013

Thank you for taking the time to tell us about your experience. We are pleased that you enjoyed your stay and that everyone took great care of you and your children. We hope to see you on your next visit to Laramie!

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Reviewed January 23, 2013

This is a very nice hotel, one of the newest in town. It is located right across from the UW stadium, so if you're there for sports, this is the place to go. They also have a shuttle, although we did not use it during our stay. My only complaint is that our room was located right next to the fitness center and pool, so sleeping in was out of the question due to slamming doors and kids yelling in the hallway. If I had been there for more than two nights, I might have requested a room change. However, it didn't bother me too much and we had a great stay. I really like that the rooms have a mini fridge and microwave. I would definitely stay there again.

Room Tip: Although I liked the convenience of the side entrance on the hallway where we were located, room 109...
  • Stayed: January 2013, traveled with friends
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Thank Letsg0somewhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded January 24, 2013

Thank you for taking the time to tell us about your stay! We are pleased that you enjoyed your stay and appreciate your feedback. We hope to serve you on your next trip to Laramie!

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Reviewed January 14, 2013

The entire staff was friendly and accommodating. They took great pride in their hotel and their work. They managed large groups of tournament players and their families with ease. The rooms and bathrooms were very sparkling and cleaned promptly each day.

  • Stayed: January 2013, traveled with friends
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Thank 4kjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded January 16, 2013

Thank you for taking the time to let us know about your stay! We are pleased that you enjoyed your stay with us. We take great pride in making sure everyone enjoys each visit with us. We hope to serve you on your next trip to Laramie!

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Reviewed January 4, 2013

Interior Decor: Empahsis on woods - excellent lush design
Exterior Appearance: Standard Hilton Garden Inn
Outside view from the room: War Memorial Stadium to the east, mildly forested
Room size: Approximately 40 square meters. Adequate.
Price value: Reasonable considering the cost of living in the city and being a college town
Service: Friendly staffs. Got unusually high personal attention at the restaurant as I was the only customer for dinner and breakfast at the time I ate (off season + just after Christmas)
Bed: Adjustable mattress softness - King Size. Slept well.

Room Tip: Try King Whirlpool room
  • Stayed: December 2012, traveled solo
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2  Thank setotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded January 7, 2013

Thank you for taking the time to let us know about your stay. We are pleased to hear that everything was excellent! We hope to serve you on your next visit to Laramie!

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Reviewed November 22, 2012

My wife and I stopped here after a long day on the road. We found this Hilton Garden Inn to be everything we needed. Very friendly staff, great pool and hot tub, good restaurant and an excellent location. The room was very clean and the whole hotel was very quiet at night.
If traveling to Laramie, this is the place to stay.

  • Stayed: November 2012, traveled as a couple
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Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded November 27, 2012

Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed our hotel and restaurant! We will share with the staff that you had a wonderful stay! We hope to serve you on your next trip to Laramie!

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Reviewed November 22, 2012

What a well-maintained, comfortable, Hilton property. You expect value and quality atmosphere with the brand, but this one and the Hampton we stayed in on the way in Lincoln, Nebraska, both exceed expectations for the price.

Beautiful, comfortable lobby lounge area and nice little bar. Here's a good example of their hospitality: My wife ordered a lemon drop martini at the bar, but the bartender was not sure how to make one—he was used to only serving lemon drop shots. No problem, she ordered a lemonade and vodka instead. Ten minutes later the bartender shows up with two versions of his lemon drop shot on the house, because he thought he had disappointed us (which was not at all the case). We enjoyed both and tipped heartily. You don't expect things like that when you travel, but you certainly enjoy them when they happen.

The rest of the staff was just as helpful and accommodating. Highly recommended place for a relaxing stay.

Room Tip: The Junior Suite is a semi-divided room with separate sitting area. Bathroom is a little small, but...
  • Stayed: November 2012, traveled with family
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Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIUWCONFCNTR, Sales Coordinator at Hilton Garden Inn Laramie, responded to this reviewResponded November 27, 2012

Thank you for taking your time to review our property. We appreciate all your positive feedback and it will be shared with our staff. Thank you again for staying with us and we hope to serve you again on your next visit to Laramie!

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Additional Information about Hilton Garden Inn Laramie

Address: 2229 E Grand Ave, Laramie, WY 82070-5255
Phone Number:
Location: United States > Wyoming > Laramie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Laramie
#3 Family Hotel in Laramie
#3 Business Hotel in Laramie
Price Range: $111 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Laramie 3*
Number of rooms: 135
Official Description (provided by the hotel):
Located on the grounds of University of Wyoming, in the shadow of War Memorial Stadium and across the street from the Rochelle Gateway Center. We are within easy walking distance of all Sports and Academic facilities. Hilton Garden Inn is the only hotel in Laramie that offers complimentary shuttle service between the hotel and Laramie Regional Airport. The Hotel features 135 rooms, each equipped with a spacious work desk, phone with voice mail and a choice of complimentary or premium Wi-Fi & wired high speed internet access. A hospitality center in each room includes a microwave, refrigerator and Keurig coffee maker. Iron, ironing board, and hair dryer are standard in all rooms. The hotel has a Business Center that is complimentary to guests and accessible 24 hours a day. The Garden Grille & Bar restaurant located on site serves breakfast and dinner and features a bar and lounge. An indoor pool with whirlpool and fully-equipped fitness center is also available. The Hilton Garden Inn features over 2,000 square feet of flexible meeting and banquet space. Featuring a beautiful ballroom, which can be split out to three conference rooms and a plush Boardroom. Complimentary High-speed Wi-Fi access is available in all meeting rooms and our experienced banquet, conference services and audio visual teams are on hand to ensure your event runs smoothly. ... more   less 
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Also Known As:
Hilton Garden Inn Laramie Hotel Laramie
Hilton Laramie
Laramie Hilton Garden Inn

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