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“Well, #^%$”

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Quality Inn & Suites University
Ranked #10 of 19 Hotels in Laramie
Overland Park, Kansas
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Well, #^%$”
Reviewed June 5, 2013

Very nice little property on the crowded main drag into Laramie. Everything went well--checked all the boxes, up to and including a just-a-little-nicer exercise room.

Except for the charge for the safe. There is a small sign, to one side of the check-in desk, that I only noticed because the clerk had to take a phone call and I had a moment to look around. Two bucks added to your bill to use the ridiculous little "safe" tucked in the bottom of the armoire in the room, deleted if you don't use the safe and ask in advance to have it deleted.

Come on, folks. I haven't seen this particular little wheeze used for over ten years.

It's like going out with someone for a lovely dinner, and everything goes perfectly right up to the end of the evening. On the way out, you see your date swipe the tip off the table, out of the corner of your eye. Petty, unnecessary, and off-putting. So take off a point.

Room Tip: Watch out for the in-room safe charge.
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank AdAstraPerEmentitus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, General Manager at Quality Inn & Suites University, responded to this review, June 7, 2013
I am happy to hear that you stay with us was overall positive.

On the save charge, the Front Desk Agent should have explained that we will take the charge off no questions asked, if you let us know that you didn't use the safe. I will be going over this procedure with all of my staff at the next meeting

Please give me a call at the hotel and I would be more than happy to refund the cost of the safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    64
    32
    15
    4
    9
See reviews for
34
46
8
16
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Chatham, IL
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 23, 2013

Stopped for the night and with my Gold Rewards card, I got upgraded to a king suite for only $5 more. Good Bed and wi-fi and great hot breakfast including sausage, eggs, waffles. Several restaurants in the area and a Walmart about a mile away. I 'll stay there again if in the area.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, General Manager at Quality Inn & Suites University, responded to this review, May 25, 2013
Ron S,

Thanks you so much for submitting feedback about your experience at the Comfort Inn Laramie. The entire staff here strives to mack every guest feel at home and it is good to see that we succeeded with your stay.

Hope to see you soon,
Tracy Malone
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseau
Level Contributor
155 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed March 18, 2013

The staff was very friends and helpful when we were looking for things to do in the area. Breakfast was great and our room was very spacious. Our room was right over the breakfast area but was very quiet - super great place to stay for a very reasonable price.

Room Tip: Room 201 was very large quiet room.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Penny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton
Level Contributor
114 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed March 5, 2013

I thought I booked a room here on my Droid phone while we drove across WY. We arrived and Taylor was checking in a gentleman who arrived without reservations and took 4 rooms for his business travels. We were next and we did not have a reservation. We had a gentleman behind us and it was evident that he did have a reservation...we told him to go ahead and he had was checked in and had a key in just minutes. Taylor than came back to our problem...no reservations. She was able to get us a room we thought we had reserved, while helping a registered guest get into his room, answer the phone and solve our problem. She never lost her cool and she was absolutely professional in solving all the problems. We enjoyed our stay, the beds were wonderful and the breakfast was great!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Retired12-31-06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
buffalo, Wyoming, USA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2013

Very clean and friendly staff. The bed were very comfortable and clean. the free breakfast was great! they had a lot fo choices and it just wasn't bread, milk and day old dounuts. If i'm in laramie again, i will stay here!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank george s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Level Contributor
112 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 13, 2013

Stayed here for one night while visiting colleagues at the University of Wyoming. Typical Comfort Inn in style, which "functional" rooms. Very friendly staff. Breakfast is outstanding, with a very spacious area to eat which offers a wider range than average of breakfast entrees. Will definitely stay here when I next visit Laramie.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crystal lake
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 7, 2012

Had a very nice room at this hotel. Clean with good cable tv an wi-fi. Major problem came with the key cards. Had to be rekeyed several times to work at room. Once nothing worked, and the front desk had to let us inn using regular key. Also a problem getting into side door (by us and other people).

Staff was great to work with. Breakfast was the average. Skim milk was sour. Could use some more fruit. Would stay here again, but would probably find breakfast elsewhere unless, I just wanted toast.

Stayed November 2012, traveled with family
Helpful?
Thank dochasnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites University

Property: Quality Inn & Suites University
Address: 3420 Grand Ave., Laramie, WY 82070-5134 (Formerly Comfort Inn Laramie)
Phone Number:
Location: United States > Wyoming > Laramie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Laramie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites University 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites University in Laramie. The hotel is just minutes from the University of Wyoming and War Memorial Stadium, WyoTech, restaurants, and shops. Take a swim in the luxurious indoor pool and relax in the hot tub. The hotel is 100% non-smoking and all of our rooms contain microwaves, one pot coffee makers, and refrigerators. Our friendly staff will make you feel at home during your stay. ... more   less 
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Also Known As:
Comfort Inn Laramie
Laramie Comfort Inn

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