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“Excellent service, super room”

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Quality Inn & Suites University
Ranked #10 of 19 Hotels in Laramie
Certificate of Excellence
England, United Kingdom
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent service, super room”
Reviewed June 27, 2011

We were delighted with our stay at this hotel. We had a far better than expected room, a true suite with two separate rooms and lots of space.
The manager at this hotel was excellent. He went out of his way to be helpful and if ever we were in Laramie again we would have no hesitation in staying here again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Holidaymaker7343Mk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, June 30, 2011
We are so glad that your enjoyed your stay with us! Thank you choosing to stay with us and for your kind review. We truly value each and every review so that we can know how to better serve our guests. We look forward to the opportunity to serve you again in the future.

Sincerely,

Comfort Inn - Your Host in Laramie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

123 reviews from our community

Traveler rating
    63
    32
    15
    4
    9
See reviews for
33
46
8
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
SE Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 21, 2011

I was traveling without my husband, with our kids. I was nervous about staying somewhere strange by myself, but had to stop as we were traveling from Iowa to Washington state.

I reserved the room by phone, and had no issues at all. When I arrived to check-in, they were ready for me and the process took less than 5 minutes.

Prior to unloading the kids or luggage, I did a full inspection for any signs of bed bugs (because I'm ridiculously paranoid about them!). I'm happy to say I found NO SIGN of any pest whatsoever, nor did I find dust or debris. The room was very clean.

The beds were comfortable, ample number of pillows for 4 people, and FULL SIZE TOWELS. Glorious.

We took a dip in the pool (clean) and had breakfast the next morning.

Oh, and the icing on the cake-- I left a positive review on their survey card, and received a coupon in the mail a week or two later for a discount on my next stay! (Which works well, because we're traveling back through next week!)

We travel this way every summer, and will be staying at this specific location every time.

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank IA_x7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, June 30, 2011
Thank you so much for your review! We truly enjoyed serving you and your family. We are constantly striving to provide our guests with the best quality accommodations and service at the best value. We are so glad that you enjoyed your stay and we look forward to seeing you again soon.

Sincerely,
Comfort Inn - Your Host in Laramie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
457 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed June 16, 2011

This was a nice enough Comfort Inn - room had a slight odor to it but the window opened and we aired it out. Room was fine - nothing too fancy. Our GPS took us through town and it seemed forever to find it - we were coming from the west - we got on the freeway straight from the hotel but we were a couple of miles off of it. Place is older that the Comfort Suites - we are trying something different when we go through next time.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bensus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, June 21, 2011
Thank you for staying with us and giving us your feedback. We are glad you found our property comfortable, and we sincerely hope we will have the opportunity to serve you once again. We strive to provide excellent service and accommodations at a reasonable price and great location. We are sorry the GPS gave the long way to our hotel. As you discovered, taking exit 316 off of I80 is the easiest. We're just about 1 mile from that exit. Thank you again for your comments. We hope to see you again.

Sincerely,
Comfort Inn - Your Host in Laramie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
167 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed June 11, 2011

Needed a place to stay while on the road and this was fine for the night. Nothing special but clean and friendly staff. Your average Comfort Inn. Good value for the price. Would stay there again if traveling through.

  • Stayed May 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rickiboston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, June 13, 2011
Hello! Thank you for taking the time to review the Comfort Inn of Laramie. We truly appreciate your insight and feedback. We are glad that you were pleased with your stay, but we are sorry that we did provide you with the exceptional service and accommodations we strive to give all of our guests. I hope that we will have the pleasure of serving you again and may have the opportunity to exceed your expectations next time. Thank you for your comments.

Sincerely,
Comfort Inn - Your Host in Laramie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire, England
Level Contributor
334 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed May 22, 2011

We stayed for two nights, visiting from the UK. We were upgraded to a suite for which we were most appreciative, it was beautifully clean, spacious, comfortable and quiet. The brakfast was very good with plenty of choice and the breakfast area was quite large. The indoor swimming pool was also very nice. The staff were all very friendly and the Manager Joseph went out of his way to help us. All in all avery good stay and we would return should we visit Laramie again.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stokersam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, June 6, 2011
Thank you so much for your review! Your comments are very important to us, and we are so happy to hear that you enjoyed your stay. It was our pleasure to serve you, and we look forward to having you again whenever you make it to Laramie.

Sincerely,
Comfort Inn ~ Your Host in Laramie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hempstead, New York
1 review
Reviewed September 28, 2010

the title above says it all. the rooms all seemed to be completely overhauled. visited some mountain sites and will be back in the fall season. best breakfast ever so far. internet was nice. staff was beyond helpful. the pool and spa were super clean and relaxing. this is what every place should strive to be

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wistaria7714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, December 14, 2010
Thank you for your kind comments! We enjoy making our guests feel at home while they are here, and we are so glad you had such a nice time during your stay. We look forward to serving you again whenever you are in Laramie.

Thank you!
Comfort Inn - Your Host in Laramie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wexford, Ireland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 6, 2010

Great hotel. Rooms very spacious and clean. Staff excellent and great knowledge of the area. Their resturant recommendation 'The Altitude' was on the button. Location excellent.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wexford186605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInn-Laramie, Director of Sales at Quality Inn & Suites University, responded to this review, August 9, 2010
We truly appreciate your comments. Thank you very much for your review. I am so glad to know that you enjoyed your stay, and we look forward to seeing you again in Laramie. Have a wonderful day!

Sincerely
Comfort Inn - Your Host in Laramie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites University

Property: Quality Inn & Suites University
Address: 3420 Grand Ave., Laramie, WY 82070-5134 (Formerly Comfort Inn Laramie)
Phone Number:
Location: United States > Wyoming > Laramie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Laramie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites University 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Welcome to the Quality Inn & Suites University in Laramie. The hotel is just minutes from the University of Wyoming and War Memorial Stadium, WyoTech, restaurants, and shops. Take a swim in the luxurious indoor pool and relax in the hot tub. The hotel is 100% non-smoking and all of our rooms contain microwaves, one pot coffee makers, and refrigerators. Our friendly staff will make you feel at home during your stay. ... more   less 
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Also Known As:
Comfort Inn Laramie
Laramie Comfort Inn

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