When we arrived they were unable to find our reservations so we had to dig them out to prove we had them. When we returned home we found that we had been triple charged on our credit card. When I called on the 19th I was told nobody could help me but the manager who would not be in for a couple days. The manager "Judy M" never came in I guess because I had to call again the 27th and she was still "GONE". When I called today the manager "Judy" was very rude. She did find the problem and offered me half my money back. Only when I stated the I was going to my bank to do a charge back did she agree to refund my money. Through all of this she refused to let me speak to her boss.
- Official Description (provided by the hotel):
- Laramie's only Marriott hotel, conveniently located at Exit 310 off of I-80. The New Generation Fairfield Inn & Suites with bold, bright colors in 50's retro decor. Complimentary Early Eats hot and cold buffet breakfast, free high speed wireless internet throughout. State of the art fitness center, indoor pool & spa, business center with computers, printer, and access to fax and copier. In addition to standard rooms there are 23 suites with relaxing sitting area, microwave, refrigerator...perfect for a long-term stay. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn Laramie