We were having a family get together in Lander so we tried to have as many family members stay at the same hotel as possible. The lady my husband spoke with on the telephone, to make the reservations, was very friendly and helpful. She put us in the pool room which had direct pool access, we did not realize it at the time but this was wonderful. The hotel looks very cute from the outside. The check in area is cramped, but still cute. The ladies checking us in were friendly. There were fresh baked cookies, from the bakery next door, available for guests. Our room was a nice size and it was clean, but it needed to be updated. The bedspreads were nice but the bed was very uncomfortable. The bathroom was extremely small. There was no refrigerator available, not a must but for travelers it is nice. My father in law stayed down the hall in a pet room. Similar to ours except it had hardwood floors instead of carpet. We also had family members upstairs and in the next building over, there are two buildings. It was great that we had the pool room because everyone ended up meeting at the pool to hang out and chat. This gave bathroom access and a place for kids to nap or watch tv. The workout room is meh, only machines and not very goods ones at that. The pool was closed at 10 sharp but we were allowed to stay and talk. The hotel was full due to our get together, an out of town basketball team and a wedding. Breakfast was, um not good. We thought it would be great since the cookies were yummy. Very disappointing. The selection was paltry; only one kind of fruit, a few yogurts, artisan bagels (which unfortunately were dense and not very appealing), biscuits and gravy that was barely edible, cold cereal and a oatmeal machine. We stayed two days and needless to say we did not eat the free breakfast the next day.
One final note I read several reviews that mentioned poor customer service, we did not experience this until the man came on duty. My niece asked for a pack n play for her son to sleep in, the man rudely told her they did not have any. This was after my niece's mother saw several pack n plays in the maids closet. Then I went and asked if they had laundry facilities. He gruffly told me they did in the other building and I better have quarters because he did not have any...ok thanks ;)
Would we stay here again? Maybe but my first choice would be the Holiday Inn.
- Official Description (provided by the hotel):
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- Also Known As:
- Best Western Inn At Lander Hotel Lander
- Best Western Lander
- Best Western Hotel Lander
- Lander Best Western