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“Wonderful last minute lodge”

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The Lodge at Jackson Hole
Ranked #10 of 40 Hotels in Jackson
Certificate of Excellence
Reviewed May 10, 2014

We got a king suite room last minute after a terrifying snowstorm in Yellowstone forced us south instead of our intended west. We lucked out because the lodge was beautiful, well priced, full of amenities, and had a perfect complimentary breakfast. Only downside is that the staff are not very friendly. They are not rude or anything, just not welcoming and don't seem to enjoy their jobs.

  • Stayed: May 2014
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1  Thank Esayed84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby L, Manager at The Lodge at Jackson Hole, responded to this reviewResponded May 30, 2014

Thank you for taking the time to review your stay with us. We are glad to hear that you enjoyed your room and amenties. We are always happy to receive feedback and customer service is one of our top priorities. We hope that if you are ever in Jackson Hole again you will visit us again and let us show you what a great staff we have!

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909 - 915 of 1,188 reviews

Reviewed May 8, 2014

I was very impressed by this hotel. A lot of times when you see a website for hotels the pictures look great but when you get there it looks nothing like that. The Lodge exceeded my expectations. The room was very clean and comfortable.The shower was great and the pool was a nice way to end the day. I forgot my pillow and Smith did a great job making sure it was sent back to me.The breakfast was very good with a large selection of food choices. Overall I would highly recommend this hotel!

  • Stayed: May 2014, traveled with family
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3  Thank IdahoZephyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey B, General Manager at The Lodge at Jackson Hole, responded to this reviewResponded May 15, 2014

Thank you for your kind words & wholehearted recommendation. Our rain showers are a great way to unwind & we are so happy that you enjoyed our breakfast selections. We hope to see you again when your travels bring you back to Jackson!

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Reviewed April 20, 2014

Just stayed at the Lodge of JH for a stay-cation with my 8 year old daughter and 5 of her friends. The hotel has been beautifully remodeled. Indoor/outdoor pool - great for kids, breakfast - fantastic and the staff was incredibly friendly and helpful. They even offered to take our group anywhere in town with their shuttle, but we ordered-in pizza instead. I would definitely recommend this to any out of town visitors to Jackson Hole.

Room Tip: The premier double queen mini suite can sleep 6 comfortably.
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  • Stayed: April 2014, traveled with family
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1  Thank mrs_cWyoming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby L, Manager at The Lodge at Jackson Hole, responded to this reviewResponded April 22, 2014

Thank you for choosing The Lodge at Jackson Hole for your recent stay-cation! We are excited to hear that you all had a wonderful time at our hotel, and we can't wait to have you back again!

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Reviewed April 6, 2014 via mobile

Always love visiting the lodge. We are locals here in Jackson, and as for hotels in town there is nothing better.
Beautiful poll, amazing clean rooms and great service.
The have a lounge, breakfast and now serve dinner too.
Highly recommend during the off season, as they are so gracious with their early and late check ins!
Our favorite stay-cation!

Stayed: April 2014, traveled with friends
1  Thank gurggles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby L, Manager at The Lodge at Jackson Hole, responded to this reviewResponded April 22, 2014

Thank so much for making us your number one choice for your stay-cation! We are glad to hear you enjoyed your time with us again. We can't wait to have you back in the future!!

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Reviewed March 28, 2014

My family just returned from a stay at The Lodge and have nothing but good things to say. It was extremely clean and well run. The staff was very helpful, especially the shuttle drivers. The transportation service was convenient, and between that and the START bus we were able to get to/from our daily excursions in Jackson Hole and Teton Village without renting a car and with minimal cost/trouble. The breakfast was great, business center was convenient, the indoor heated pool kept my kids happy, and our room was well equipped and cozy with a fireplace. The bathroom was much nicer than we expected for the price that we paid. We would definitely stay here again.

  • Stayed: March 2014, traveled with family
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1  Thank Ksnoble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abby L, Manager at The Lodge at Jackson Hole, responded to this reviewResponded April 3, 2014

Thank you for choosing The Lodge at Jackson Hole for you recent visit. We are pleased to hear you enjoyed your stay so immensely. We strive to exceed our guest's expectations and are excited to hear that we did so. We hope that you will stay with us again if you ever return to Jackson Hole!

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Reviewed March 25, 2014

we had a great stay at this lodge. the staff very friendly and the coziness was wonderful!! can't wait to stay here again! Also there was a restaurant right across the street .. I can't remember the name but it was very good also. In the morning they have a huge breakfast with anything you could want!

Room Tip: I upgraded to a suite and so glad I did.. Love it!! When I find my pictures I will post them
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  • Stayed: October 2013, traveled as a couple
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Thank JCNLak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey B, General Manager at The Lodge at Jackson Hole, responded to this reviewResponded March 26, 2014

Thank you so much for sharing your fond memories...we are so happy to hear that we will be seeing you again someday!

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Reviewed March 20, 2014

My wife and I stayed here from March 11-20, skiing at Jackson Hole (and one epic powder day at Grand Targhee), and have almost nothing but good things to say. The Lodge operates a free, twice-daily shuttle to and from the Jackson Hole Ski Resort - going up at 8.15 and 9.15 AM and returning 3.30 and 4.45 PM. The city bus also stops directly in front of the lodge, so if you need to get up on the mountain early, as we did several days, or if you want to go up for drinking and dining, it will cost you $3 each way and the buses run from about 5 AM to 11 PM. The lodge also offers free airport pickup and drop-off, and has an in-town shuttle service that will drop you off and pick you up anywhere you want to go in town, usually with no more than 10 minutes' waiting time, so there is absolutely no need to rent a car. They also arranged a day trip to Grand Targhee, again with pickup and drop off at the lodge, and for $99 per person inclusive of transport and lift ticket it is a great bargain.

Our room was spacious and comfortable, the cleaners did a good job, the front desk staff and drivers were all helpful and friendly. Abby, the Front Desk Manager, Alex, (the assistant manager?), and Hane (one of the drivers) stood out, but everyone was great. The Moulton and Brown toiletries were a nice touch. The Jackson Hole Daily is available free in the lobby and is pretty good for a small town paper.

We had a few minor complaints:

1. The hot tubs did not strike us as terribly clean, and after our first experience we did not use them again.
2. Internet connectivity, though free, was painfully slow.
3. It would be preferable, and environmentally more sound, to offer ceramic coffee cups at breakfast instead of (or in addition to) paper ones.
4. The breakfast buffet, though reasonably good, was a bit monotonous. It would be very welcome if, instead of packets of instant flavored oatmeal, they offered a pot of properly cooked oatmeal and/or other hot cereal, and a better selection of whole-grain breads would also be welcome.

All in all, though, my wife and I both thoroughly enjoyed our stay and the service the Lodge offered, and will almost certainly stay there again on future visits to JH/

  • Stayed: March 2014, traveled as a couple
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1  Thank ckrakoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey B, General Manager at The Lodge at Jackson Hole, responded to this reviewResponded March 27, 2014

Thank you for taking the time to review your stay with us - we are so happy to hear that you thoroughly enjoyed your visit. The Lodge at Jackson Hole certainly offers many amenities and we are glad that you were able to take advantage of them. Not having to rent a car is a plus! Our entire staff works hard on the front lines and behind the scenes to ensure the best possible experience for each and every guest and our friendly and helpful staff is definitely our most prized asset. Upon your suggestion, we have added a hearty multigrain bread to our expansive breakfast buffet. Thanks again for your feedback - we truly appreciate all guest suggestions!

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Additional Information about The Lodge at Jackson Hole

Address: 80 Scott Lane, Jackson, WY 83001-8062
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Jackson
#3 Spa Hotel in Jackson
#4 Family Hotel in Jackson
#4 Romantic Hotel in Jackson
#6 Business Hotel in Jackson
Price Range: $180 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Jackson Hole 3.5*
Number of rooms: 154
Official Description (provided by the hotel):
Come experience the area's most luxurious accommodations offering generous amenities, stylish rustic decor and unsurpassed comfort. Each Premier Guestroom beckons guests to unwind with presidential double pillow top mattresses dressed with plush linens and accents and a spacious sitting area outfitted with a queen sleeper sofa. The spacious bathroom features granite countertops, double vanity and Molton Brown bath products. After a day of outdoor adventure in Jackson Hole, we invite you to relax and experience the best in technology with a 52" LCD LED television and Blu-ray player, alarm clock and a large desk with a built-in electronic hub, ideal for recreational and business travelers alike. Hotel amenities include a cozy fireside lobby lounge serving innovative cocktails and a bistro menu, a newly designed indoor/outdoor pool, hot tub and sauna, and a state-of-the art fitness center. The Lodge offers a complimentary gourmet hot, buffet breakfast to guests each morning. Make use of the courtesy car (upon availability 7am-11pm)or the free local town shuttle that makes regular stops out front for quick trips into town. Dining and shopping galore are located nearby. The Lodge at Jackson Hole is centrally located near Grand Teton & Yellowstone National Parks, Jackson Hole Mountain Resort and the great Snake River. Nearby recreational activities include fishing, whitewater rafting, hunting, sightseeing, hiking, biking, skiing, snowmobiling and horseback riding. Relax in luxurious accommodations after an exciting day of exploring beautiful Jackson at the Lodge at Jackson Hole! ... more   less 
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Also Known As:
Best Western Plus The Lodge At Jackson Hole Hotel Jackson
Jackson Best Western
Jackson Hole Wy
Jackson Hole Best Western
The Lodge At Jackson Hole WY

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