Used this company in early July 2012 for a tour of Yellowstone. Prompt pick up at our hotel. Only 5 of us on the tour so very personal tour. Took us to many great spots and always had lots of interesting facts and figures. Also carried binoculars for our use, rock and fur samples and great information sheets. Saw so much wildlife and we were still spotting at just before 8 pm after a 7am pick up. So interesting and great fun. Lots of time to see Old faithful etc and even stopped for an ice-cream! Well recommended!